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Jake Sweeney Buick GMC

Lebanon, OH

4.7
146 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection. For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form. When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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917 Columbus Ave

Lebanon, OH

45036

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Showing 146 reviews

October 20, 2014

Buying My First Car From a Dealership Was very friendly and helpful. Doug was honest to me and took me on a test drive. Steve got me the best deal on financing! Couldn't have asked for a b More

by w016sek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 06, 2014

Like Dealing With Family Some families are dysfunctional I know, but this dealership is not. They were expeditious and professional in everything they did. I traveled 600 mi More

by PABuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 19, 2014

Enjoyable Car Buying Experience When I was looking for a new car, I wanted a GM vehicle with seating for seven, backup camera, remote start and, of course, air conditioning. Doug Wa More

by Lodisblossom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2014 -

Jake Sweeney Buick GMC responded

Hello and thanks so much for letting us know about your experience! Doug is a great asset to our team, and we're so glad he got the chance to work with you. The car buying experience can be overwhelming, and it's our job to make it an easy, relaxed and satisfying experience. We hope you enjoy that new car! Please let us know if there is anything else that we can do for you! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

August 10, 2014

2012 silverado Doug Wade helped me with finding a replacement truck for my 2001 dodge ram. He was very friendly and not pushy as some sales people can be. he took hi More

by jeaspad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 20, 2014 -

Jake Sweeney Buick GMC responded

Hi and thanks so much for the review! We're so glad our team could help make your car buying experience a good one! How is that new truck treating you? Keep us posted at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

July 06, 2014

Two Cars and a Lot of Debt. I feel Bill DeLord tries to satisfy his customers, but his sales staff has first crack at everyone. It is the sales staff I have my concerns. I feel t More

by RKEL2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 20, 2014 -

Jake Sweeney Buick GMC responded

We apologize for this experience, and promise that we never intend to make anyone uncomfortable with the car or pricing they walk away with. Please let us know your full name and we can contact you using the information we have to correct this situation ASAP. Or, feel free to contact me at the information listed below. Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

June 24, 2014

Great Experience Doug posted a video of the Toyota Avalon on Facebook, making it quick and easy for me to see exactly what condition the car was in. Doug also provide More

by DSWatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2014 -

Jake Sweeney Buick GMC responded

That's so great that you could use our social media efforts to see what we have in stock! We're so glad Doug could help you find the car you need. The Avalon is a great choice, and we're sure you will love it for years to come.Continue to keep up with us on Facebook and let us know how you and your car are doing! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

June 20, 2014

Just a Thank You The customer service received was exceptional at the Bill Delord Dealership. My husband and I took about a month to finally make our decision to purch More

by melendezm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2014 -

Jake Sweeney Buick GMC responded

Hi Melinda, Wow, thank you so much for the kind words. We are so glad that you chose us to buy from, and that we could help you. We hope you are enjoying that new Denali! Please stop by soon to say hi! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

June 09, 2014

Doug Wade Doug Wade was very helpful in finding us the vehicle that we were looking for. He was considerate in keeping us updated on the vehicle search. He More

by dlroemisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 19, 2014 -

Jake Sweeney Buick GMC responded

Thanks for letting us know about your experience! We're so glad that Doug could help you out and make sure you were familiarized with the car. How are you enjoying it now? Keep us updated at https://www.facebook.com/billdelordcadillacbuickgmc Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

April 30, 2014

very happy Very happy with our new car after a few hiccups with a check engine light. Doug Wade was very helpful in getting us in our new car, as were all the f More

by tkoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2014 -

Jake Sweeney Buick GMC responded

Hi Theresa and Todd, Thanks so much for choosing us, and for the review! We're very happy that you're happy! How are you liking your new car? Please don't hesitate to reach out to us if there's anything else that we can do! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

April 06, 2014

Great Business & Great Staff Was excellent in every aspect of the sale. Doug Wade and Steve Newdigate Jr was absolutely wonderful.! Doug searched for a truck that we asked for a More

by TimHarper01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2014 -

Jake Sweeney Buick GMC responded

Hi Tim, Thanks so much for choosing us to do business with and for the kind words! We're so glad we could help you find the truck you were looking for. How are you enjoying it so far? Keep us updated at Facebook.com/BillDeLordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com