Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jake Sweeney Buick GMC
Lebanon, OH
143 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection.
For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form.
When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 143 reviews
July 23, 2015
Excellent service Ron Morris, our salesman, and all the employees we met were great to deal with. I usually hate shopping for cars because the sale staff are so pushy. Ron Morris, our salesman, and all the employees we met were great to deal with. I usually hate shopping for cars because the sale staff are so pushy. Not so with Bill Delord. We will definitely be buying from them in the future ! More
by Cakelley59
Employees Worked With
July 11, 2015
Outstanding Experience The dealership physically is new, pristine and beautiful. Everyone starting with the receptionist is friendly and helpful. Our salesperson (Frank Lam The dealership physically is new, pristine and beautiful. Everyone starting with the receptionist is friendly and helpful. Our salesperson (Frank Lambert) was exceptional. He answered all of our questions and made us feel very special. Frank explained all of the features of our new car and outstanding at setting every thing up for us. More
by Jerry
Employees Worked With
Frank Lambert
July 01, 2015
Bought a Used Car for My Daughter I had previously purchased two new vehicles from Bill DeLord and had a great experience. When I went to purchase a used car for my daughter, I experi I had previously purchased two new vehicles from Bill DeLord and had a great experience. When I went to purchase a used car for my daughter, I experienced the same service! Redi Shehu, my salesman, was great! More
by kmhenz
Employees Worked With
June 25, 2015
Tom Kohls I bought a new GMC Denali last week, Tom was very informative and answered every question ,Love the new Truck, thanks Tom for making this a stress fre I bought a new GMC Denali last week, Tom was very informative and answered every question ,Love the new Truck, thanks Tom for making this a stress free experience.. More
by Frankb
Employees Worked With
June 09, 2015
Very Pleasant Experience Our Salesman was Frank Lambert. He was very pleasant and easy to work with. Car buying is usually not a great experience, but Mr. Lambert made it ea Our Salesman was Frank Lambert. He was very pleasant and easy to work with. Car buying is usually not a great experience, but Mr. Lambert made it easy. More
by Chris
Employees Worked With
Frank Lambert
June 02, 2015
Second to none ! A business is only as good as its people . I have yet to meet anyone at DeLord 's that hasn,t given 110 % to meet my needs and expectations. A business is only as good as its people . I have yet to meet anyone at DeLord 's that hasn,t given 110 % to meet my needs and expectations. More
by neptune
June 02, 2015
Great Experience! We just bought a Buick Regal and could not have been more pleased with the fast, friendly service! Frank Lambert was knowledgeable about both the new We just bought a Buick Regal and could not have been more pleased with the fast, friendly service! Frank Lambert was knowledgeable about both the new and used vehicles, patient and friendly as we explored both new and used options that met our needs, and efficient with prepping the car once we made our decision. Steve was professional and efficient in working the finances. We drove from Anderson to buy a car from DeLord, and we would do it again! More
by rmjohnson
May 21, 2015
Purchased a Buick Encore I recently purchased a Buick Encore from Bill deLord Cadillac and I am very pleased with the car. Frank Lambert found the perfect car for me and made I recently purchased a Buick Encore from Bill deLord Cadillac and I am very pleased with the car. Frank Lambert found the perfect car for me and made the car purchase experience very gratifying. He could not have been more helpful and professional. He was so experienced and organized that I was able to purchase the car and be on my way quickly. I would highly recommend Bill deLord Cadillac and Frank lambert to all my friends and relatives. More
by carbyer
Employees Worked With
Frank Lambert
May 16, 2015
Quickest most customer oriented experience ever! I purchased a used Lincoln MKS and just wanted to say that Frank Lambert was the best! I knew what I was looking for and the price was more than fair. I purchased a used Lincoln MKS and just wanted to say that Frank Lambert was the best! I knew what I was looking for and the price was more than fair. After my test drive it took the service dept more time to clean up the car than it did for me to settle on price and fill out all the forms (the garage was great, the process was just very fast...Thanks Steve Butsch!) Quickest "processing ever." I would refer the Bill Delord crew to anyone...and I WILL!!!!! More
by JDUB!
May 10, 2015
Great experience! We had a Wonderful experience. Redi was never pushy. He was very Informative and knew the vehicle well. Steve was able to get us the payment we wanted We had a Wonderful experience. Redi was never pushy. He was very Informative and knew the vehicle well. Steve was able to get us the payment we wanted. And we were even thanked by Bill DeLord for our business. Overall great experience. Would buy from them again. More
by Robynkevin
