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Jake Kaplan's Land Rover Warwick

Warwick, RI

4.8
700 Reviews

1346 Bald HIll Rd

Warwick, RI

02886

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Showing 700 reviews

December 31, 2022

Service work is good but timeliness could be improved. They appear to be always understaffed. More

by Jmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
December 28, 2022

Mike Coccoli from the service department was great. He was helpful, friendly and courteous and handled my needs in a professional manner. He took the time to address my issue immediately. More

by Gracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
December 02, 2022

Mike from service is helpful, curtious, and accommodating. He takes the time to explain everything thoroughly. More

by annms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 02, 2022

Jake Kaplan provides Excellent customer service. Great dealership and staff. Purchased 2 vehicles from there and will return for the 3rd. More

by Roekthanom123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Lauren, and Glen
December 01, 2022

Tom, at Jake Kaplan's, was excellent to work with. He explained everything very clearly and answered my questions. He was very responsive and accommodating when I needed more information. My transa More

by joylangdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom O'Rourke, Lauren Fitzgerald
November 26, 2022

Mike was great, always friendly and provides great service! It’s the place to go for all your Land Rover needs! More

by Melcosta401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 03, 2022

The sales team at Land Rover were professional, courteous, and friendly. The sales manager, salesman, and finance manager were helpful and supportive with the purchase of my new vehicle. More

by Gracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Lauren
October 24, 2022

The first maintenance appointment went without a hitch. Mike did an excellent job getting me in and out quickly. More

by Rigeyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 14, 2022

Excellent service. Great experience visiting Jake Kaplan's. Highly recomended Dealership! Bernadette is very helpful More

by yohana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernadette
October 12, 2022

Bernie Kept me informed along the way. great communication. really need a fifteen word review, Less is more. More

by carl rennard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernice
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