Jake Kaplan's Land Rover Warwick
Warwick, RI
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John was very helpful. Stayed in touch with me throughout the process and even delivered the car to another service facility to have a pre purchase inspection. I would use John again! throughout the process and even delivered the car to another service facility to have a pre purchase inspection. I would use John again! More
John Vallante was very knowlegeable, efficient, and a pleasure to do business with. John answered all my questions and provided me with every detail (inside and out) about the vehicle I chose to purchas pleasure to do business with. John answered all my questions and provided me with every detail (inside and out) about the vehicle I chose to purchase without pressuring me to buy right here and now (as many car sales people will do). I will highly recommend Jake Kaplan's to family and friends. More
25 words are not enough to describe just what a top notch guy John is! He makes buying luxury vehicles an absolute pleasure. To begin with, he has a unique way of understanding exactly what the customers req guy John is! He makes buying luxury vehicles an absolute pleasure. To begin with, he has a unique way of understanding exactly what the customers requirements are, and always exectues the transaction without any drama and last minute issues that you typically get from others in the industry. He not only represents the product perfectly, he represents the dealership in such a classy professional way that you instantly feel good. In my opinion, if more dealerships had people like John on thier team the entire industry would benefit. In closing, i would not hesitate to purchase another vehicle from John, and would have no problem at all pointing anyone in his direction. More
We've dealt with John now for over 4 years and his professionalism, follow up & business acumen continues to be outstanding. We referred someone today because of this. When we deal with Lori in serv professionalism, follow up & business acumen continues to be outstanding. We referred someone today because of this. When we deal with Lori in service, she is outstanding and the pick up / drop off of the car and loaner during service is one of the major reasons we also love the dealership. Thanks for all. More
John Vallente was just great. He was very informative, friendly and a terrific salesman. Great attention to detail,concerned about my customer service and a true transactional leader. Kaplan should be com friendly and a terrific salesman. Great attention to detail,concerned about my customer service and a true transactional leader. Kaplan should be commended for such an exemplary employee. More
John Vallante is an absolute pleasure to work with! The entire experience exceeded my expectation and far outpaced any other dealer interaction I've had. They have clearly challenged the traditional buyin entire experience exceeded my expectation and far outpaced any other dealer interaction I've had. They have clearly challenged the traditional buying experience and have set a new standard. Hats off to the entire Team! More
John is the ultimate professional in his dealings with me. He is always there to do whatever is needed to make the total car purchasing experience easy and efficient. Jake Kaplan is very lucky to have Joh me. He is always there to do whatever is needed to make the total car purchasing experience easy and efficient. Jake Kaplan is very lucky to have John represent them to both their new and returning clients. More
This was my first purchase of a Land Rover vehicle. I have previously driven Audi and Mercedes Benz. I was very impressed by the professionalism of the dealership and especially my salesperson, John Val have previously driven Audi and Mercedes Benz. I was very impressed by the professionalism of the dealership and especially my salesperson, John Vallante. John not only had product knowledge, but made the purchasing process smooth and simple. I would highly recommend Jake Kaplan's Land Rover and my salesperson, John Vallante, to anyone in the market for a vehicle. P.Salvati Cranston, RI More
This is very good dealer. The sales person is very professional and polite. He can provide any information I want. This is very good purchase experience. professional and polite. He can provide any information I want. This is very good purchase experience. More
I have been dealing with Jake Kaplan's Land Rover Warwick for 13 years. In the more distant past, my father dealt with Jake Kaplan as far back as the 1950s with Jaguars. They were a superb organization t for 13 years. In the more distant past, my father dealt with Jake Kaplan as far back as the 1950s with Jaguars. They were a superb organization then and are equally superb to deal with TODAY. John Valente, our salesperson has always been the salesperson we have dealt with since 1998. He is easy to deal with, fast on his feet, and the transactions all as smooth as can be. I highly recommend John and this dealership in every respect, and the proof of their competence is the fact that I have returned, year after year, and have sent friends often over the years. I should also add that Mike C., the Service Manager is equally competent and always makes sure that everything needed is done and done well-an extraordinary staff, an extraordinary dealer. No problemas, nada! Laurence S. Cutler More