Jake Kaplan's Land Rover Warwick

regular yearly service Good vehicle service and friendly customer service. Barbara explained what was going to be done and the cost .Overall a very positive experience. Barb Good vehicle service and friendly customer service. Barbara explained what was going to be done and the cost .Overall a very positive experience. Barbara is always very helpful. More

Good experience would buy again I had a good sales experience, people were friendly, the sales people knew about the cars and I was able to find what I wanted. I had a good sales experience, people were friendly, the sales people knew about the cars and I was able to find what I wanted. More

45000 mile check up Easy to drop off, Barbara explained the service that was going to be done and the cost. Stayed in touch during process and then to let me know when Easy to drop off, Barbara explained the service that was going to be done and the cost. Stayed in touch during process and then to let me know when vehicle was ready. More

Extraordinary service - Above & Beyond I had to take my car in for "unplanned" service just 2-3 weeks after the initial purchase (its a CPO). As anyone would understand, definitely not some I had to take my car in for "unplanned" service just 2-3 weeks after the initial purchase (its a CPO). As anyone would understand, definitely not something I was expecting. At least not this quickly. The dealership handled my case with the utmost professionalism and understanding. The turnover was almost immediate; I received multiple personal calls with explanations on the what needed be serviced, what was serviced, and once it was actually completed and ready. (On this note, kudos once again to JC for his extraordinary courtesy). Fortunately, it wasn't anything overwhelming and my LR4 and I are back together once again! ~LT. More

Great service All the employees were very nice and friendly and also helpful. I would recommend this dealership to anyone....I absolutely love my 2017 Discovery Spo All the employees were very nice and friendly and also helpful. I would recommend this dealership to anyone....I absolutely love my 2017 Discovery Sport More

So close to great Most of the purchasing experience was great. There was little haggling and fewer misunderstandings than in a usual car purchase. I did, though, have Most of the purchasing experience was great. There was little haggling and fewer misunderstandings than in a usual car purchase. I did, though, have a couple of small things that irritated me. The sun shade for the rear cargo area, an item that has come stock in every other vehicle of this type I have ever owned, I found out was a $150 option. The $150 isn't the problem, it's the not telling me that this was an option until I purchased the car and wasted time searching for it. It made Land Rover seem small. The other minor gripe I had was the fact that I had my check in hand and wanted to close the deal but had to wait as the finance guy wasn't there on a Wednesday. Everyone at the dealership was very good and the car is, so far, excellent. More

Make car leasing as easy as it should be JK makes the process of getting out of your old car and into your new one as easy and painless as possible, and with the utmost respect for your time JK makes the process of getting out of your old car and into your new one as easy and painless as possible, and with the utmost respect for your time. And service, service, service....including delivering the new vehicle right to my office because I could not make it down to pick it up when it was ready! Top notch experience... More

Excellent as always Always top notch...always great...excellent service...timely...and polite...took me on an emergency to repair breaks...completed annual service as wel Always top notch...always great...excellent service...timely...and polite...took me on an emergency to repair breaks...completed annual service as well. ..thanks all... More

Very responsive Quick, responsive and thorough service from the moment of the first call to the pick up of my car. All aspects were great, approachable friendly. Quick, responsive and thorough service from the moment of the first call to the pick up of my car. All aspects were great, approachable friendly. More

evoque owner Have had my Evoque serviced at Jake Kaplan since it's purchase in 2014. I've never been disappointed with the treatment and service I've received. Have had my Evoque serviced at Jake Kaplan since it's purchase in 2014. I've never been disappointed with the treatment and service I've received. More