Jake Kaplan's Land Rover Warwick
Warwick, RI
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Very responsive Quick, responsive and thorough service from the moment of the first call to the pick up of my car. All aspects were great, approachable friendly. Quick, responsive and thorough service from the moment of the first call to the pick up of my car. All aspects were great, approachable friendly. More
evoque owner Have had my Evoque serviced at Jake Kaplan since it's purchase in 2014. I've never been disappointed with the treatment and service I've received. Have had my Evoque serviced at Jake Kaplan since it's purchase in 2014. I've never been disappointed with the treatment and service I've received. More
Service Had our Range Rover Sport 2011 serviced and detailed thevehicle looks Brand New!! Barbara is a pleasure to deal with!! Will definitely be having it se Had our Range Rover Sport 2011 serviced and detailed thevehicle looks Brand New!! Barbara is a pleasure to deal with!! Will definitely be having it serviced again!! More
Well Done! The staff was welcoming and knowledgeable. The service was expedient and my car ready in a short time. It looked great after being washed and cleane The staff was welcoming and knowledgeable. The service was expedient and my car ready in a short time. It looked great after being washed and cleaned. More
Excellent buying/customer service experience! I've had one of the most satisfying car buying experiences @ Jake Kaplan's Land Rover. The minute I met JC, I knew he was someone I could trust and c I've had one of the most satisfying car buying experiences @ Jake Kaplan's Land Rover. The minute I met JC, I knew he was someone I could trust and completely rely on. His passion for the brand seemed to be at par with my own (if not more!). We had a very nice conversation among other things, the different Land Rover models, the brand, and other matters that would be of interest of us Land Rover enthusiasts. I came in to the store with one thing in mind... I wanted to make sure I would get a good deal on the vehicle that interested me, and that the sales guide would need to be very straightforward and transparent with me. Jake Kaplan's through JC and the rest of the team, met all of the above and then some; I'd say that 80%, if not more, of the reason I moved forward with the deal was thanks to their advice, courtesy, and professionalism. I can't stress that enough. In addition, my vehicle needed to be taken to a local DMV for a VIN check; as most everyone's, both mine and my wife's schedules run pretty tight. Jake Kaplan understood, and took care of it for us. That's what I call personalized service!!! A huge reason for choosing the brand, and particularly Jake Kaplan's dealership. I sincerely thank you. ~LT More
DO NOT BUY A CAR HERE OR HAVE YOUR CAR SERVICED HERE This dealership took 6 days just to repair a water pump? I was in a rental car. When their driver dropped my car off the driver noted that I better ta This dealership took 6 days just to repair a water pump? I was in a rental car. When their driver dropped my car off the driver noted that I better take care, that when the brakes were applied there was a loud, shimming noise? There was never any issue of any kind with the brakes or suspension when this car went into the dealership?? I contacted the Service Manager Lori Slapikas, she was very difficult to deal with, she would not bring the car back in to see what they had done and told me that there were not going to fix it? I called the Manager, Mike Collins, again a waste of time. I filed a consumer complaint with their Corporate office, scheduled an appointment with another dealership., will send them the bill if they do not pay it, will be headed to court. Do NOT GO TO THIS DEALERSHIP FOR ANY OF YOUR AUTOMOBILE NEEDS, if you do be prepared to be ripped off. More
Range Rover Sport 2017 I recently purchased a new Range Rover Sport from Land Rover Warwick. My salesman, John Vallante was very knowledgeable, helpful, and attentive. T I recently purchased a new Range Rover Sport from Land Rover Warwick. My salesman, John Vallante was very knowledgeable, helpful, and attentive. This was my second purchase, and dealing with John was a pleasure. I would highly recommend him! Sincerely, Frank Paolino More
Exceptional Service, Excellent Sales Person Our sales person,John Valente, was exceptional. Extremely knowledgeable about all aspects ofthe vehicle. Very professional approach and demeanor. A pl Our sales person,John Valente, was exceptional. Extremely knowledgeable about all aspects ofthe vehicle. Very professional approach and demeanor. A pleasure to work with. Highly recommend both Mr Valente and the Jake Kaplan dealership. More
Comfortable buying experience! I had a very unique experience at Jake Kaplans. I have purchased/leased several high end vehicles from different dealerships and never felt as comfo I had a very unique experience at Jake Kaplans. I have purchased/leased several high end vehicles from different dealerships and never felt as comfortable as I did at Kaplans. John Vallante and Paul Martineau treated me as if I was the only customer they had and at no point did I feel pressured or inconvenience. Also, they were very courteous about the time. In the past I have spent over 3 hours to complete a sale; this took less than 90 minutes. Great job gentlemen and thank you for the great service and, more importantly, the great deal. More
John Vallante was Fantastic to work with! John work w us to find the right vehicle and payment that worked for us. No hassles, or pressure. Best leasing experience we have had, and we love o John work w us to find the right vehicle and payment that worked for us. No hassles, or pressure. Best leasing experience we have had, and we love our new Discovery! The entire team at Jake Kaplans was a pleasure to work with! More