Jake Kaplan's Land Rover Warwick
Warwick, RI
Filter Reviews by Keyword
By Type
Showing 721 reviews
Expensive but necessary. A key component in selecting Land Rover is the use of a courtesy car. Often dealership does not have the fleet necessary to service all customers. A key component in selecting Land Rover is the use of a courtesy car. Often dealership does not have the fleet necessary to service all customers. We have one vehicle, therefore, it is imperative that we have access to a courtesy vehicle. We are in the market for a new vehicle, and access to a courtesy is tantamount for us and our future purchase rest heavily on availability to a such a vehicle. More
Excellent! Tom was excellent! I am looking forward to meeting with Michael, product specialist, on Tuesday to go over some of the vehicle features I am still not Tom was excellent! I am looking forward to meeting with Michael, product specialist, on Tuesday to go over some of the vehicle features I am still not comfortable with. Thank you again. More
Paul Martineau went above and beyond!! Paul Martineau went above and beyond at finding me a Range Rover that met my needs and budget. I felt very well taken care of and I was pleasantly sur Paul Martineau went above and beyond at finding me a Range Rover that met my needs and budget. I felt very well taken care of and I was pleasantly surprised with how much he gave me towards my trade in. Sean Gerbert spent a lot of time answering my many questions and making sure I understood my new car. I look forward to having my new car serviced here as well as purchasing another car here in the near future. Great staff all around! More
Attentive, personal, professional, outstanding The Jake Kaplan team Mike Coccoli, Mike Hiraldo, Sean Gebert and Paul Martineau were outstanding. Mike C is the best customer service consultant I ha The Jake Kaplan team Mike Coccoli, Mike Hiraldo, Sean Gebert and Paul Martineau were outstanding. Mike C is the best customer service consultant I have ever dealt with. All were great listeners and genuinely focused on my situation and making me a priority. Everyone was incredibly professsional amd friendly. The personal touch resonates. Mike Esposito approached me both days in the dealership to congratulate me on my purchase. Awesome customer service with an intimate touch. No regrets. Very happy! Great job team! Tom Duff More
Service A routine service was scheduled along with several small items which we requested to be addressed. As usual Mike called with costs and timeframe for a A routine service was scheduled along with several small items which we requested to be addressed. As usual Mike called with costs and timeframe for any items that were not included in the service. After approving the additional work was completed within the same timeframe as the original scheduled service. More
Juan Carlos was awesome, helpful, friendly and all knowing all good all around fantastic, great car, good deal friendly atmosphere and one of the best salesman I encountered out of the 7 brands I looked at thi all good all around fantastic, great car, good deal friendly atmosphere and one of the best salesman I encountered out of the 7 brands I looked at this month. More
Customer Focused Tom did an excellent job of meeting our needs, Thanks Tom for helping us out on our purchase of a Velar. Great Job, we are satisfied! Tom did an excellent job of meeting our needs, Thanks Tom for helping us out on our purchase of a Velar. Great Job, we are satisfied! More
A team that gets it right the first time. Very good experience so far with this dealership. Having just finished my forth service having moved up from Va Beach last year, I’m please with all a Very good experience so far with this dealership. Having just finished my forth service having moved up from Va Beach last year, I’m please with all aspects of service so far. More
Elaine and the rest of the crew was amazing. Had a wonderful experience purchasing a pre owned Range Rover Sport from Elaine Kaplan. I had specific requirements, she immediately contacted me when Had a wonderful experience purchasing a pre owned Range Rover Sport from Elaine Kaplan. I had specific requirements, she immediately contacted me when the right car arrived. I would highly recommend Elaine and the entire crew to anyone who is looking to purchase a Range Rover or Jaguar. More
great dealership Couldn't be happier, everything was handled in a top notched professional manor. That's why I've been buying and servicing here since 1992 Couldn't be happier, everything was handled in a top notched professional manor. That's why I've been buying and servicing here since 1992 More