Jake Kaplan's Land Rover Warwick

Final check up under warranty Barbara assisted me with the final check up under warranty and Michael assisted me with getting Rover back to our house. Very easy and convenient pro Barbara assisted me with the final check up under warranty and Michael assisted me with getting Rover back to our house. Very easy and convenient process. More

Brought my car in to have diesel fluid changed. I brought my car into Mike in service. Mike is thorough. Attentive. Gracious. He gave me a couple of options. Informed me and I was able to drop my ca I brought my car into Mike in service. Mike is thorough. Attentive. Gracious. He gave me a couple of options. Informed me and I was able to drop my car off, was called promptly w an estimate. Job was done quickly and effectively. I appreciate Mikes sincere efforts to please the customer. Thank you. More

Excellent customer service I am always pleased when I visit Jake Kaplans. I am warmly greeted at the door and assisted immediately. They answer my questions and complete servi I am always pleased when I visit Jake Kaplans. I am warmly greeted at the door and assisted immediately. They answer my questions and complete service within the estimated time frame. A clean courtesy car is always available and my car is returned to me handwashed after service. More

Mike is the man! I have owned Jaguars since 2003 and have utilized three dealerships for service and I can attest that no other Jaguar service department or personnel I have owned Jaguars since 2003 and have utilized three dealerships for service and I can attest that no other Jaguar service department or personnel stack up to Mike at Kaplan. I hope you pay him well because he's worth it! More

Helpful and Friendly Everyone was extremely helpful and friendly. Elaine was great as was Paul and actually emailed me when an F-Pace became available that met my requirem Everyone was extremely helpful and friendly. Elaine was great as was Paul and actually emailed me when an F-Pace became available that met my requirements. I was introduced to the service manager as well as my service advisor which was helpful. Other personnel involved were quite pleasant to work with and spent as much time as necessary in order to set up the electronics. Glen Spardello was particularly helpful in this regard. Thank you Glen. More

My 2018 The management and staff are superb. Attentive. Responsive. Accessible. The 2018 Range Rover is a work of art. Exterior is gorgeous. Electronics are s The management and staff are superb. Attentive. Responsive. Accessible. The 2018 Range Rover is a work of art. Exterior is gorgeous. Electronics are state of the art and stylish. Interior is luxurious. More

Service was excellent and all my issues were addressed. All my issues were addressed timely and professionally thanks to Barbara. I needed my RR back before tomorrow morning and it was delivered back to me All my issues were addressed timely and professionally thanks to Barbara. I needed my RR back before tomorrow morning and it was delivered back to me as planned More

Excellent service and knowledgeable staff! I was very impressed with the straightforward sales person, Elaine Kaplan. She was extremely knowledgeable of the different models and explanation of I was very impressed with the straightforward sales person, Elaine Kaplan. She was extremely knowledgeable of the different models and explanation of all the options within the vehicles. I would highly recommend this dealership to family and friends going forward. More

Laurie & Barbara are the best I just want to thank both Laurie & Barbara for going above & beyond in making my service visit a pleasant experience. From the appointment to the deli I just want to thank both Laurie & Barbara for going above & beyond in making my service visit a pleasant experience. From the appointment to the delivery back to my house it was seemless. Thank you very much! More

Easy and pleasant Everyone is friendly and professional. They all took the time to chat making the process personal versus you just being a number. Very much apprecia Everyone is friendly and professional. They all took the time to chat making the process personal versus you just being a number. Very much appreciated More