Jake Kaplan's Land Rover Warwick

BestService & Sales Experience Overall a fantastic experience. The staff is extremely courteous and helpful. Their customer service and sales experience is second to none. Highly re Overall a fantastic experience. The staff is extremely courteous and helpful. Their customer service and sales experience is second to none. Highly recommend this dealership for your luxury car buying. More

Outstanding Service The customer service is outstanding. I am always impressed by how helpful and pleasant every one is and how well taken care of I am. The customer service is outstanding. I am always impressed by how helpful and pleasant every one is and how well taken care of I am. More

Great service as usual! Entire staff is very friendly and accommodating. It is a pleasure to do business with all of you! It is always a pleasant experience. Thank You! Entire staff is very friendly and accommodating. It is a pleasure to do business with all of you! It is always a pleasant experience. Thank You! More

Always a Great Experience! My Land Rover is always well taken care of there. Mike C is very helpful and always pleasant. Everybody is friendly there. Service is excellent! My Land Rover is always well taken care of there. Mike C is very helpful and always pleasant. Everybody is friendly there. Service is excellent! More

Service dept was terrific The service dept was excellent in accommodating me and service my vehicle promptly. They also provided me with a loaner if similar caliber. Tina was The service dept was excellent in accommodating me and service my vehicle promptly. They also provided me with a loaner if similar caliber. Tina was great. More

Always Excellent! Mike C always takes great care of my Jaguars. He gets me in quickly and the service department always delivers on all my service needs. I would highly Mike C always takes great care of my Jaguars. He gets me in quickly and the service department always delivers on all my service needs. I would highly recommend Kaplan Jaguar to anyone that values great service. More

Great service! Great Service! Mike is the best! He always looks out for me and provides great advice and service. Very timely and professional at all times. Great Service! Mike is the best! He always looks out for me and provides great advice and service. Very timely and professional at all times. More

Excellent I was looking for a new vehicle to lease since my lease with Auidi was coming to a close. I had my eye on the Range Rover fro some time but had never I was looking for a new vehicle to lease since my lease with Auidi was coming to a close. I had my eye on the Range Rover fro some time but had never driven one or inquired as to the features and price. My son accompanied me to your location to provide support and ask any questions I may have forgotten regarding leasing and vehicle performance. We were greeted by Michael Esposito one of your salesmen, who was friendly, professional and well prepared to answer any and all questions. He first asked me what type of vehicle I was looking for rather than try to show me everything the dealership had to offer. I explained that since I am not very tall, have no pets or small children, use my vehicle for work as a speech therapist and need a good amount of storage in the trunk or backseat area for materials, since I travel from one school to another and work in several districts, that I prefer a smaller SUV. Michael proceeded to show me the jaguar and RR models. I decided that the larger models were more than I needed so limited my choice to the smaller SUV models. We went over price, color choices and vehicle features then went for a test drive. Since I am not too familiar with all the new technology and explained this to Michael, he was very polite and patient as we drove, showing me all the features and explaining that if I did choose RR that he would go over all the details of how each item worked and then another person would be calling me and make an appointment to go over it all in detail again. I chose the RR Evoque and am extremely satisfied and pleased not only with my choice of a new vehicle but with the courtesy, professionalism and patience of the dealership. Everyone always calls back if you leave a message and addresses any questions and/or concerns. The follow-up is remarkable compared to what I have experienced in the past. The salesman was not "pushy" trying to sell or lease me a vehicle because he had a quota or it was the end of the month and the best time to buy, or no new vehicles were coming in so I had to choose now.....all stories I had heard in the past and at other locations. I enjoyed the shopping experience with Michael. he is professional yet "down to earth" and really listens to the customer and what he or she wants...not trying to push a vehicle that he thinks they should have. He takes into consideration the requests of the customer, and offers suggestions once the customer has explained their needs and what they expect in a vehicle . I am sure I will be happy with my vehicle. Land Rover of Warwick is fortunate to have Michael Esposito as one of their salesman. He is diligent in his efforts to please the customer, accompanied by his warm and friendly manner, which all contribute toward his success in sales and interacting well with people with a variety of needs. I am sure your dealership appreciates Michael as an employee as his success is their success Thank you again Roberta Fidalgo More

Simply te best! I took my car in for maintenance and was treated like I was the only customer. Every person I dealt with made me feel that same way. I've owned many, I took my car in for maintenance and was treated like I was the only customer. Every person I dealt with made me feel that same way. I've owned many, many cars in my lifetime that have been serviced by the dealership and I can honestly state that for the first time, it didn't feel like a chore. I love my new car! More

Great experience I bought my Land Rover here in 2015 and have had it serviced here exclusively. My service agent is Mike and he had been great. I bought my Land Rover here in 2015 and have had it serviced here exclusively. My service agent is Mike and he had been great. More