Jake Kaplan's Land Rover Warwick
Warwick, RI
Filter Reviews by Keyword
By Type
Showing 713 reviews
Excellent Salesperson Our experience at Jake Kaplan’s was excellent thanks in full to our salesman Glen Spardello. He made the process trading in an older vehicle and purch Our experience at Jake Kaplan’s was excellent thanks in full to our salesman Glen Spardello. He made the process trading in an older vehicle and purchasing a new one seamless. His knowledge of our new vehicle after the sale was impressive. Glen made me feel like Incam contact him and time with questions or concerns. Highly recommend seeking out Glen as your salesperson at Jakes. More
Thank you I'm currently deployed to Iraq, Brian worked with my father to get the deal done. It was easy and fast. It was much appreciated. I'm currently deployed to Iraq, Brian worked with my father to get the deal done. It was easy and fast. It was much appreciated. More
Service was for paintless repair of dent from baseball Mike scheduled the service two days in advance, and as usual the repair was made to my satisfaction. Dent was removed and the care delivered on time p Mike scheduled the service two days in advance, and as usual the repair was made to my satisfaction. Dent was removed and the care delivered on time promised. More
Service Dont know about the work but the customer service is great.. Quick easy and nice replacement vehicle. done in timely manner ..this review won't let m Dont know about the work but the customer service is great.. Quick easy and nice replacement vehicle. done in timely manner ..this review won't let me submit it... More
Great experience- easy and convenient! Mike C. always makes the service experience great! Quick and easy process to check in for service and obtain a loaner vehicle. He checked in with me t Mike C. always makes the service experience great! Quick and easy process to check in for service and obtain a loaner vehicle. He checked in with me to inform me of the services I required before they were done. He even arranged for my vehicle to be dropped off to me at work once service was completed. Thank you! More
Serviced two Jaguars (2017) and a Range Rover (2014) Mike C. scheduled three vehicles on very short notice. All three cars were serviced to my satisfaction, and delivered washed. Mike makes having my car Mike C. scheduled three vehicles on very short notice. All three cars were serviced to my satisfaction, and delivered washed. Mike makes having my cars serviced as effortless as possible because he's so accommodating. Also,the quality of work seems to be excellent. More
Another fantastic experience! Sales and support staff are top notch! Was a great second experience with another new vehicle purchase within the last 2 years. Delighted customers = Sales and support staff are top notch! Was a great second experience with another new vehicle purchase within the last 2 years. Delighted customers = repeat business! Keep up the great work everyone! Highly recommended! More
No Pressure Experience Honestly buying a car is one of my least favorite things to do as you constantly feel presssure and or you didn’t negotiate correctly. Brian never pre Honestly buying a car is one of my least favorite things to do as you constantly feel presssure and or you didn’t negotiate correctly. Brian never pressured me and was very helpful in pointing out the features in the car. He made the overall experience more positive and I would recommend him to other looking for land rovers. More
Service Very convenient scheduling. Timely service. Had car back when promised and it was clean and vacuumed when returned. Thank you for making the service e Very convenient scheduling. Timely service. Had car back when promised and it was clean and vacuumed when returned. Thank you for making the service experience easy. More
Great Luxury Car. Love the Jaguar XJ! Great customer Service from Elaine in sales to Dan in finance and Mike who explained all of the updated features. Amazing Service! I am very pleased w Great customer Service from Elaine in sales to Dan in finance and Mike who explained all of the updated features. Amazing Service! I am very pleased with the service and the vehicle! More