Jake Kaplan's Land Rover Warwick
Warwick, RI
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Land Rover Warwick top notch Absolutely love my evoque convertible Barbara Stenner has been great on several occasions that I have needed service; she is communicative’ pleasant, Absolutely love my evoque convertible Barbara Stenner has been great on several occasions that I have needed service; she is communicative’ pleasant, knowlegable and extremely helpful can’t say enough good things The group of drivers to pick up my car or deliver for service are so sweet all of them. Such a fabulous service I have 2 jobs and a family and the loaner service pick up is the best!!! With all the good have to comment on the horrible experience with road side assistance not the dealership fault as thank goodness the Warwick team interviened and found my vehicle the next day. The 3rd party service for road side assistance was the worst But as for Warwick Land Rover dealership full stars the have been fabulous with customer service More
Excellent Service Again!!! I love doing business with this dealership and working with Barbara...... She is extremely knowledgeable, professional and through and goes above and I love doing business with this dealership and working with Barbara...... She is extremely knowledgeable, professional and through and goes above and beyond to make the visit the best possible. More
Great experience Very pleasant experience Friendly and professional service without any pressure. Would definitely recommend it to family and friends. Plenty of nice Very pleasant experience Friendly and professional service without any pressure. Would definitely recommend it to family and friends. Plenty of nice models to choose from. More
The best service possible!!!! I love Jake Kaplan of Warwick and the people who work there. They truly are wonderful and every time I go I get great service and all my auto needs ar I love Jake Kaplan of Warwick and the people who work there. They truly are wonderful and every time I go I get great service and all my auto needs are met with excellence! More
Service Professional,courteous and knowledgeable team ,provided a loaner which gave an option to consider another choice of vehicle in future.had no wait time Professional,courteous and knowledgeable team ,provided a loaner which gave an option to consider another choice of vehicle in future.had no wait time at all More
Attentive service I had a mirror repaired. Lori and Lucas examined what the repair required and discovered that I only needed the mirror portion, not the entire mirror I had a mirror repaired. Lori and Lucas examined what the repair required and discovered that I only needed the mirror portion, not the entire mirror case. That cut the repair price significantly. They ordered the part and got it in the next business day (Monday) and installed it earlier than my scheduled visit, thanks to Barbara. My mirror is back to working condition! More
Great Customer Service Always very friendly and professional. Excellent customer service from setting my appointment to drop off and delivery of my vehicle. Recommended se Always very friendly and professional. Excellent customer service from setting my appointment to drop off and delivery of my vehicle. Recommended service was explained in detail. More
communication and courteous professional service is great . I would like to point out (nothing to do with service) but my infotanment screen needed an update which was done however "i not sure who would call . I would like to point out (nothing to do with service) but my infotanment screen needed an update which was done however "i not sure who would call it an upgrade" it is like going from a color HD tv back to a black and white with rabbit ears on the roof. seems like a down grade in visual and usability. More
Excellent service and professionalism. Staff is always attentive and friendly. Uncomplicated in getting an appointment and prompt service. Service department keeps me informed of unplanned Staff is always attentive and friendly. Uncomplicated in getting an appointment and prompt service. Service department keeps me informed of unplanned additions or changes. Sales department is keeping me updated on new opportunities without being “pushy”. More
Great customer service and reminders of service appointments Courteous professional and on time customer service. After scheduled service,car was washed and interior vacuumed except the rear section of my F-P Courteous professional and on time customer service. After scheduled service,car was washed and interior vacuumed except the rear section of my F-Pace. Overlooked? More