Jake Kaplan's Land Rover Warwick
Warwick, RI
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Consistently friendly and knowledgable Oh, am I pleased with the personnel at Land Rover Warwick. I recently reviewed the outstanding service on this site and I'm adding one detail to show Oh, am I pleased with the personnel at Land Rover Warwick. I recently reviewed the outstanding service on this site and I'm adding one detail to show how they go above and beyond. I purchased a new (used) car and asked if they could salvage my parking stickers from my trade in. They were fairly certain that the old ones would tear so I said I'd just get new ones (which is a bit of a hassle). The following day I visited them just to say hi and tell them how happy I am with the car. I went to a nearby coffee shop. Glenn came running up to me in the coffee shop parking lot and handed me my two salvaged stickers! He had remembered them while I had completely forgotten that I needed to get new ones. A small detail, but above and beyond. To buy the car I worked with several employees so I will again list them since it was an enjoyable experience. More
Excellent customer service will go above and beyond for you honestly when you visit this dealership it's like coming home to visit family because this dealership makes sure you will go above and beyond for you honestly when you visit this dealership it's like coming home to visit family because this dealership makes sure you are treated as such Barbara in the service department is fantastic you will be completely satisfied More
Outstanding Customer Service I needed to bring my 2017 F Pace is for a few small items. The whole team at Jake Kaplan were very professional, courteous and had a genuine concern I needed to bring my 2017 F Pace is for a few small items. The whole team at Jake Kaplan were very professional, courteous and had a genuine concern for me and my vehicle. Thank you for a job well done! More
Service The service department reviewed and corrected an urgent issue quickly. Without this service I would not have had my vehicle for travel over the holid The service department reviewed and corrected an urgent issue quickly. Without this service I would not have had my vehicle for travel over the holiday weekend. Thank you! More
Professional! We have previously purchased Land Rovers in the past and it has been a while, but the service and the professionalism there remains constant! Brain a We have previously purchased Land Rovers in the past and it has been a while, but the service and the professionalism there remains constant! Brain and Dan were so efficient and made us feel so comfortable with the whole transaction! We had gone to Greico to check out the Jeeps beforehand, and the service experience was like night and day! Thank you for making it such a pleasurable experience!! Linda Loffredo More
Car purchase I had a great experience at Jake Kaplan’s Land Rover in Warwick Rl. The salesman Glenn Sardella was very knowledgeable , courteous and very profession I had a great experience at Jake Kaplan’s Land Rover in Warwick Rl. The salesman Glenn Sardella was very knowledgeable , courteous and very professional More
Outstanding Experience This was my first experience with Jake Kaplan's and first experience with Land Rover. From the moment I walked through the door and was greeted by Br This was my first experience with Jake Kaplan's and first experience with Land Rover. From the moment I walked through the door and was greeted by Brian, my experience was great - professional, zero hassle, and easy. The entire team was very upfront, honest, and was extremely fair with me. I ended up purchasing from Jake Kaplan's because of the quality of the product (which is outstanding), but also the personal relationship. I have bought/leased many cars over the years and Jake Kaplan's is an outstanding dealership. I would absolutely work with them again as well as highly recommend them. More
Tyson C. Reed Great service in and out same day good coordination with my sales guy and she got me a sticker which i needed for the vehicle w/o me asking. lov Great service in and out same day good coordination with my sales guy and she got me a sticker which i needed for the vehicle w/o me asking. love that kind of stuff. More
Roverlad They are a great team keeping my 2006 LR3 running strong. From finding a quick appointment time and getting me a loaner car on short notice. They are a great team keeping my 2006 LR3 running strong. From finding a quick appointment time and getting me a loaner car on short notice. More
Great experience A good buying experience. Friendly, caring and honest. This is my second transaction with Jake Kaplan and highly recommend them. A hassle free car buy A good buying experience. Friendly, caring and honest. This is my second transaction with Jake Kaplan and highly recommend them. A hassle free car buying experience. More