Jake Kaplan's Land Rover Warwick
Warwick, RI
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Excellent Service Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It really takes all the hassle out of getting your vehicle servcied. They do a great job. More
Great sales experience This is the fifth Range Rover I've purchased from Kaplan's. That in and of itself speaks volumes about my trust and confidence in the dealership and i This is the fifth Range Rover I've purchased from Kaplan's. That in and of itself speaks volumes about my trust and confidence in the dealership and its people. The buying experience was pleasant and the on-going service and attention to our needs has always been great. More
Always a pleasure, great Staff, Sales and Service. Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all your issues matter and they will be resolved by the Jake's Team. They are true representatives of what Land Rover means to me, Royal Quality, Presence, just British. More
A dealership that really seems to care! This was my first time dealing with Jake Kaplan Land Rover and it was a pleasant surprise! Chris the sales manager is a true professional and not push This was my first time dealing with Jake Kaplan Land Rover and it was a pleasant surprise! Chris the sales manager is a true professional and not pushy! No pressure, a fair price, and a dealership that cared about my needs. To make it easier for me after I bought the Range Rover they delivered it and made sure before they left my home we were truly comfortable with the vehicle! Glenn was my salesman and he saw the process through flawlessly! The vehicle was delivered by Michael and he made sure we new about all of the functions and features of the vehicle. He even went as far as programming our garage door to the new vehicle! So all I can say is stat to finish was awesome! More
New Battery, No Charge Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the service mgr and the head of service Lori are always so nice. More
Quick diagnosis and repair. Excellent customer service Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Ver Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Very professional More
New Lease Elaine is the best..it is because of her that we return....thank you Elaine. Also enjoyed working with Mike to learn the new features. Elaine is the best..it is because of her that we return....thank you Elaine. Also enjoyed working with Mike to learn the new features. More
Service So easy, drop car off, they call me in a few hours, pick car up. Everyone so nice and efficient! Let me know as service went along. Very helpful to me So easy, drop car off, they call me in a few hours, pick car up. Everyone so nice and efficient! Let me know as service went along. Very helpful to me. More
Vice President Dropped in for a test drive and felt very comfortable the whole time. From the time I walked in and spoke with Glen Spardello to the time I took deli Dropped in for a test drive and felt very comfortable the whole time. From the time I walked in and spoke with Glen Spardello to the time I took delivery of the vehicle was less than 3 hours. That is a great car buying experience in the mind of a guy that likens car buying with have a tooth extracted! More
lease turn in Jake Kaplans made turning in my vehicle a simple, fun and exciting experience. I would definitely recommend Jake Kaplans if you are looking to buy a Jake Kaplans made turning in my vehicle a simple, fun and exciting experience. I would definitely recommend Jake Kaplans if you are looking to buy a new Land Rover! More