Jake Kaplan's Land Rover Warwick

Respectful The dealer tries to be respectful of my time and that is very important to me. When they call prior to my appointment, they try to complete the paperw The dealer tries to be respectful of my time and that is very important to me. When they call prior to my appointment, they try to complete the paperwork prior to my arrival. More

Scheduled Maintenance The ease of setting up an appointment, drop off and pickup is so easy. Employees are always personable and friendly. This is my 3rd vehicle with Ja The ease of setting up an appointment, drop off and pickup is so easy. Employees are always personable and friendly. This is my 3rd vehicle with Jake Kaplan's and have never had a problem. More

Excellent Service Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It really takes all the hassle out of getting your vehicle servcied. They do a great job. More

Great sales experience This is the fifth Range Rover I've purchased from Kaplan's. That in and of itself speaks volumes about my trust and confidence in the dealership and i This is the fifth Range Rover I've purchased from Kaplan's. That in and of itself speaks volumes about my trust and confidence in the dealership and its people. The buying experience was pleasant and the on-going service and attention to our needs has always been great. More

Always a pleasure, great Staff, Sales and Service. Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all your issues matter and they will be resolved by the Jake's Team. They are true representatives of what Land Rover means to me, Royal Quality, Presence, just British. More

A dealership that really seems to care! This was my first time dealing with Jake Kaplan Land Rover and it was a pleasant surprise! Chris the sales manager is a true professional and not push This was my first time dealing with Jake Kaplan Land Rover and it was a pleasant surprise! Chris the sales manager is a true professional and not pushy! No pressure, a fair price, and a dealership that cared about my needs. To make it easier for me after I bought the Range Rover they delivered it and made sure before they left my home we were truly comfortable with the vehicle! Glenn was my salesman and he saw the process through flawlessly! The vehicle was delivered by Michael and he made sure we new about all of the functions and features of the vehicle. He even went as far as programming our garage door to the new vehicle! So all I can say is stat to finish was awesome! More

New Battery, No Charge Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the service mgr and the head of service Lori are always so nice. More

Quick diagnosis and repair. Excellent customer service Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Ver Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Very professional More

New Lease Elaine is the best..it is because of her that we return....thank you Elaine. Also enjoyed working with Mike to learn the new features. Elaine is the best..it is because of her that we return....thank you Elaine. Also enjoyed working with Mike to learn the new features. More

Service So easy, drop car off, they call me in a few hours, pick car up. Everyone so nice and efficient! Let me know as service went along. Very helpful to me So easy, drop car off, they call me in a few hours, pick car up. Everyone so nice and efficient! Let me know as service went along. Very helpful to me. More