Jake Kaplan's Land Rover Warwick
Warwick, RI
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Mike was very accommodating and great at addressing my issue. Mike was able to get a resolution to my issue right away, and was both very professional and timely. issue. Mike was able to get a resolution to my issue right away, and was both very professional and timely. More
Bernie was terrific and my car was fixed in no time! The issues were more complicated than I had expected but she did a great job explaining everything and getting my car back and running. The issues were more complicated than I had expected but she did a great job explaining everything and getting my car back and running. More
J. Kaplan's offered a great selection of Defenders, one of which met my requirements. From the very first minute I was treated to a completely professional, knowledgeable and helpful, sales and service sta of which met my requirements. From the very first minute I was treated to a completely professional, knowledgeable and helpful, sales and service staff. I cannot suggest any meaningful improvements to a completely positive visit. All my questions were answered, and I subsequently purchased a vehicle. Brian demonstrated an extensive product knowledge and is a tremendous asset for the Kaplan sales team. More
Excellent experience as usual, loaner car always available for me which is a must have with my business. Always a pleasure to work with Bernie or mike. available for me which is a must have with my business. Always a pleasure to work with Bernie or mike. More
Clear communications and ability to discuss what services and when should be done. would like the car cleaned as part of the service (i did spend $4000) and when should be done. would like the car cleaned as part of the service (i did spend $4000) More