Jake Kaplan's Land Rover Warwick
Warwick, RI
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Great service experience Pick up found my location and arrived on time. My Evoque was serviced and Barbara contacted me with status updates as they occurred. Excellent experie Pick up found my location and arrived on time. My Evoque was serviced and Barbara contacted me with status updates as they occurred. Excellent experience all around. More
Truly pleasurable car buying experience! I was in search of a new Range Rover Sport. I was unhappy with a previous experience at my CT dealership. I worked with Glen Spardello at Jake Kapla I was in search of a new Range Rover Sport. I was unhappy with a previous experience at my CT dealership. I worked with Glen Spardello at Jake Kaplan's. He was fabulous. The price was competitive and all went smoothly! Highly recommend him and this dealer! More
Great customer service! I had a great experience buying at the Land Rover location in Warwick. I live in New York and decided to purchase there due to the great service. Glen I had a great experience buying at the Land Rover location in Warwick. I live in New York and decided to purchase there due to the great service. Glen was the sales representative who had the time and patience to guide me with everything I needed. The transition was smoothly which I loved that! Did not have to waste an entire day. I truly recommend this location! More
Excellent service!!!!!!!!!! The service is extremely professional and attentive. From the secretary at the service desk to the sales people on the floor. I have purchased many ca The service is extremely professional and attentive. From the secretary at the service desk to the sales people on the floor. I have purchased many cars in my lifetime and Jake Kaplan is by far the best dealership I've ever dealt with. I believe they have a forever customer. More
Great experience. So far, so good! The purchase of my LR Discovery Sport HSE was very easy. The full introduction of the cars features that Elaine did before I left the lot was excellen The purchase of my LR Discovery Sport HSE was very easy. The full introduction of the cars features that Elaine did before I left the lot was excellent and helped me get acclimated quickly with the cars many, many features. Looking forward to working with them in the future for my service and maintenance needs and to buy a few extras to add to the car. More
Awesome experience! So far I have nothing but good things to say about this dealership, From Brian who made contact after my internet search, to Mike who leased the car So far I have nothing but good things to say about this dealership, From Brian who made contact after my internet search, to Mike who leased the car to Lauren who did the financing it was a great experience. I wasn’t sure I was going with the Evoque, but the car is incredible. Mike has gone out of his way to ensure I do not have any questions. He followed up with me as well. I hope the rest of my experience maintains at this superior level of customer service. More
First Regular Service The Jake Kaplan team is always attentive and responsive to any and all issues regarding the ownership and servicing of my vehicle. It’s a family owned The Jake Kaplan team is always attentive and responsive to any and all issues regarding the ownership and servicing of my vehicle. It’s a family owned business that puts the customer first. More
Awesome staff...awesome service ! Each staff worker goes out of their way to be professional and courteous. Each department, makes you feel important and special. ! Each staff worker goes out of their way to be professional and courteous. Each department, makes you feel important and special. More
Great Overall Experience Chris found the car to my specifications, and was extremely responsive. Glenn was very knowledgeable about all aspects of the car and explained all th Chris found the car to my specifications, and was extremely responsive. Glenn was very knowledgeable about all aspects of the car and explained all the details in a way I could understand and remember. The woman in financing (whose name I can’t recall) was also excellent; very friendly and knowledgeable. No one pushed me. I felt very comfortable at all times. Thank you! More
Excellent Customer Service Recently purchased a Certified Preowned Jaguar and received excellent service, follow up from Elaine Kaplan. Her attitude is "What can I do to ensure Recently purchased a Certified Preowned Jaguar and received excellent service, follow up from Elaine Kaplan. Her attitude is "What can I do to ensure you are satisfied with your purchase" This included moving the vehicle from your Norwood dealership to Warwick, with no guarantee of a sale, as this location was more convenient for me. Appreciate the service oriented attitude of all involved including Lauren Fitzgerald whose handling of the purchase documents made this process a breeze. More