Jake Kaplan's Land Rover Warwick

service visit The service department made room for me despite a full schedule. During the service they found a faulty battery and replaced it. They notified me tha The service department made room for me despite a full schedule. During the service they found a faulty battery and replaced it. They notified me that it was on warranty and there was charge. The entire visit was trouble free and professional. I recommend Jake Kaplin and would buy from them in the future. More

Excellent service. Mike is a very accommodating Service advisor. He was able to squeeze me in instead of making me travel back to the dealership from the Worcester are Mike is a very accommodating Service advisor. He was able to squeeze me in instead of making me travel back to the dealership from the Worcester area. More

State Inspection Wonderful service as usual. Always greeted by friendly staff. I had a question on my registration and another colleague jumped right in to assist me. Wonderful service as usual. Always greeted by friendly staff. I had a question on my registration and another colleague jumped right in to assist me. Great staff! Keep up the great work. More

Professional, Trustworthy, Excellent Experience We purchased our first Land Rover from Jake Kaplan's, a 2019 Land Rover Discovery SE that we built and they ordered, and it was an easy, relaxed, refr We purchased our first Land Rover from Jake Kaplan's, a 2019 Land Rover Discovery SE that we built and they ordered, and it was an easy, relaxed, refreshing experience. They were very upfront with the pricing, rates, etc. They did not play games with money factors etc. I have purchased/leased +30 cars in my life from numerous brands and dealerships and they are in the top 3 of my relationships and respect. I will do business again, assuming one their products fits our needs. More

First Experience This was my first service check since leasing my RR Evoque last May My appointment was scheduled with Barbara and she took me through the process, wh This was my first service check since leasing my RR Evoque last May My appointment was scheduled with Barbara and she took me through the process, what would be done, how much it would cost and also gave me a copy of the checklist of items that were being evaluated. Barbara also provided me with a "loaner" vehicle which was ready immediately when I dropped off my vehicle. The entire process was well organized, service was completed in a timely manner and the staff especially Barbara were not only friendly, welcoming but also professional in their manner, Thank you again, It was a pleasure and a great first maintenance experience compared to those I have had in the past. It also helps to have a great start to a day and hot have to worry about at least one appointment and to be reassured that all will be taken care of by such a thorough and professional dealership. Roberta F . More

Best Out of State Transaction Found the vehicle online made a phone call and the process began, Very seamless and transparent. transaction. When I arrived the vehicle was to exactl Found the vehicle online made a phone call and the process began, Very seamless and transparent. transaction. When I arrived the vehicle was to exactly what was explained to me. The team at Jake Kaplan are great KUDOS to everyone that helped. More

Another Excellent Experience I just completed my 6th purchase at Jake Kaplan’s. As previous, it was very pleasant with fair pricing & excellent service. Elaine Kaplan, along with I just completed my 6th purchase at Jake Kaplan’s. As previous, it was very pleasant with fair pricing & excellent service. Elaine Kaplan, along with Mike Hiraldo, as wel. Asvtge GM Chris were extremely helpful. Lauren Fitzgerald, the Business Manager was great to work with on the paperwork. Overall, another exceptional experience with Jake Kaplan’s. More

Great Service Mike handled all aspects of service including loaner car, quickly and efficiently. Whole service area staffed with friendly, helpful employees. Waitin Mike handled all aspects of service including loaner car, quickly and efficiently. Whole service area staffed with friendly, helpful employees. Waiting areas is welcoming and well supplied with coffee . More

Service Dept Everyone in your customer service dept is very good. I worked with Barb and she is one of the best in the industry! She keeps clients informed by the Everyone in your customer service dept is very good. I worked with Barb and she is one of the best in the industry! She keeps clients informed by the minute. Well done! More

New Vehicle Purchase This is my third Range Rover from Jake Kaplan's. They must be doing something right! The dealership is very accommodating and they value your busin This is my third Range Rover from Jake Kaplan's. They must be doing something right! The dealership is very accommodating and they value your business. More