Jake Kaplan's Land Rover Warwick

Straightforward From the ease of scheduling to the pick-up … all went as I had anticipated. There were no issues and the follow-up was just right. Car was ready and n From the ease of scheduling to the pick-up … all went as I had anticipated. There were no issues and the follow-up was just right. Car was ready and nicely cleaned when I returned to the dealership. More

Well-oiled operation. Mike is the best. Everything runs smoothly from beginning to end. I wish all my cars were serviced by Jake Kaplan. Mike actually makes it a pleasur Mike is the best. Everything runs smoothly from beginning to end. I wish all my cars were serviced by Jake Kaplan. Mike actually makes it a pleasure to do business with a car dealership. How many people can say that? More

so pleased with the sales experience and my new car!!! Everyone was so helpful and the process was seamless. This was our 7th Land Rover & 5th one purchased from Land Rover Warwick- we’ve bought new and c Everyone was so helpful and the process was seamless. This was our 7th Land Rover & 5th one purchased from Land Rover Warwick- we’ve bought new and certified pre- owned and always have great sales experiences with Elaine! More

New Range Rover Purchase Guys did a great job locating the vehicle i wanted in a timely manner at a reasonable price. I liked working with them and had me in/out as i needed Guys did a great job locating the vehicle i wanted in a timely manner at a reasonable price. I liked working with them and had me in/out as i needed to be. the two of them are a great team! More

Wonderful service. Took care of everything . Great communication service itself was of excellent quality. Loaner car process was painless as well. Highly recommend them. Thanks communication service itself was of excellent quality. Loaner car process was painless as well. Highly recommend them. Thanks More

From oil chg to a new car oops Dealing with FRIENDS is always a pleasure there always honest and trustworthy .All I can say is thank you for all u do,and never change . Dealing with FRIENDS is always a pleasure there always honest and trustworthy .All I can say is thank you for all u do,and never change . More

service I have Range Rover Sport- third one from this dealership. My service rep. is Mike C. - Mike is excellent and he is one of the reasons I keep coming b I have Range Rover Sport- third one from this dealership. My service rep. is Mike C. - Mike is excellent and he is one of the reasons I keep coming back ! More

Needed an appointment to get a new battery ASAP & got one with Barbara’s help!! Great customer service every time needing something done to my Vehicle with Barbara’s help!! Great customer service every time needing something done to my Vehicle More

Service call We were totally pleased with our service experience and our car was returned in satisfactory condition. We lease a Jaguar and enjoy the comfort and qu We were totally pleased with our service experience and our car was returned in satisfactory condition. We lease a Jaguar and enjoy the comfort and quality of the vehicle More

Never been treated The worst service I ever had, and Made me feel like i was a second hand customer. Had my friend drop off my Range Rover on Monday because I was g The worst service I ever had, and Made me feel like i was a second hand customer. Had my friend drop off my Range Rover on Monday because I was getting an intermittent air bag light. So I waited a whole week and didn’t hear back from dealership. So I call the following Monday and spoke to Mike in service and was told that car had not be look at and to call my friend for updates. Then mike told me that would look at car that Monday. So then they told me that car was done on Saturday and I could pick it up. As soon as I turn on car, the light for airbag came on. I was so mad that they didn’t check. Was told that car would be look at immediately. No call Monday, so I call on Tuesday and talk to Mike again and he told me that did not work Monday so he order part on Tuesday and would be done on Wednesday. Crazy almost three weeks and guy tells me he does work Monday smh. Terrible customer service skills and almost 3 weeks with car or loaner. More