Jake Kaplan's Land Rover Warwick

PURCHASED A USED XJ, CAR IS IMMACULATEI TRAVELED 140 PURCHASED A USED XJ, CAR IS IMMACULATE I TRAVELED 140 MILES TO PURCHASE THE CAR THE OWNER WAS INVOLVED A WONDERFUL EXPERIENCE. FELT LIKE I WAS BUYI PURCHASED A USED XJ, CAR IS IMMACULATE I TRAVELED 140 MILES TO PURCHASE THE CAR THE OWNER WAS INVOLVED A WONDERFUL EXPERIENCE. FELT LIKE I WAS BUYING FROM FAMILY ALL PAPERWORK WAS READY, EXPECTATIONS WERE EXCEEDED More

Perfect customer service I've been very pleased with your customer service department. You have some of the best people I've encountered working for you. Reward them!!!! I've been very pleased with your customer service department. You have some of the best people I've encountered working for you. Reward them!!!! More

Great service as usual. I received great service as usual. The drop-off/pick-up and loaner is very helpful as well. Barbara and the staff are great to work with, thanks, I received great service as usual. The drop-off/pick-up and loaner is very helpful as well. Barbara and the staff are great to work with, thanks, More

Jake Kaplan of Warwick is the best dealership I have ever encountered and my experience with their sales and service depts has been exceptional!! Always get satisfaction no matter what the issue is and ever encountered and my experience with their sales and service depts has been exceptional!! Always get satisfaction no matter what the issue is and best results!!!! More

Quality care The expectation was that we would receive quality service and consideration from an elite dealership. Simply stated, that expectation was met. The s The expectation was that we would receive quality service and consideration from an elite dealership. Simply stated, that expectation was met. The service department listened first and asked follow-up questions, then updated the status after putting hands to vehicle. More

My Jaguar told me I needed brake pads Brought my car for service and received a pretty new loner car - Land Rover Discovery ... My car needed needed rear brake pads and rotors, rear tires, Brought my car for service and received a pretty new loner car - Land Rover Discovery ... My car needed needed rear brake pads and rotors, rear tires, air filters, wheel alignment, and front tire balance ... Approved the services suggested and had my car back the next day ... Mike in service was awesome as always ... More

I was treated with excellent attention to every detail. I arrived early, and prep work on my car was starting. My trade-in was evaluated during that time and a fair price was provided. When my car was rea I arrived early, and prep work on my car was starting. My trade-in was evaluated during that time and a fair price was provided. When my car was ready Michael went over the features and explained everything clearly. I had a wonderful experience! More

My battery died and I needed to go out of town for the weekend, Mike fit me in and took care of everything and had it ready for my trip. weekend, Mike fit me in and took care of everything and had it ready for my trip. More

Great customer service. Barbara, was very knowledgeable. I was a bit worried on the service I would receive as I didn’t purchase the car from the deal, I could not have been Barbara, was very knowledgeable. I was a bit worried on the service I would receive as I didn’t purchase the car from the deal, I could not have been more wrong. I was treated like a long time client. Over all just a great experience. More

An Amazing organazation! I can't say enough about the professionalism of Paul Martineau and Elaine. They made sure every step of the way, threw thick and thin that I would be I can't say enough about the professionalism of Paul Martineau and Elaine. They made sure every step of the way, threw thick and thin that I would be a satisficed customer! There aren't enough things I can say about that Kaplan Team. More