Jake Kaplan's Land Rover Warwick
Warwick, RI
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Purchase of 2020 F-Pace I worked with Tom Phillips. He was easy to deal with, extremely responsive to any and all questions I had, and in general a joy to work with. I worked with Tom Phillips. He was easy to deal with, extremely responsive to any and all questions I had, and in general a joy to work with. More
Excellent Experience Overall I had an great experience on Saturday. I was able to walk out with my car serviced and a new pump. The communication was clear, the service w Overall I had an great experience on Saturday. I was able to walk out with my car serviced and a new pump. The communication was clear, the service was prompt and the staff was very welcoming. More
Easy to plan and seamless work in replacing my windshield. Getting my car back clean on top of that was just an added bonus. Thanks Mike and the gentleman who brought out my loaner was super kind. windshield. Getting my car back clean on top of that was just an added bonus. Thanks Mike and the gentleman who brought out my loaner was super kind. Much appreciated! More
Excellent service from start to finish. I was kept up to date with my service advisor (Barbara). The best part is, I never need to call the dealership, Barbara provided me with her cell phone number. I si date with my service advisor (Barbara). The best part is, I never need to call the dealership, Barbara provided me with her cell phone number. I simply text Her with my issues if any at all and she responds back immediately every time. She even sets the appts for me through text... it’s so much easier then me calling the dealership...great service.... That by far is the most important thing for me... More
30000 mile service Barbara my service advisor always takes good care of me and my Range Rover Sport.I can always count on great service and a friendly atmosphere At Jake Barbara my service advisor always takes good care of me and my Range Rover Sport.I can always count on great service and a friendly atmosphere At Jake Kaplan's. More
Same day service appointment Called to schedule my Land Rover Discovery because a bulb was out in one of my headlights. Was asked if I could bring it in right away. Got me in and Called to schedule my Land Rover Discovery because a bulb was out in one of my headlights. Was asked if I could bring it in right away. Got me in and out in no time. More
great service My service work was great, however I am waiting for warranty information on my wheels because the paint is peeling off with only 28K miles on them. My service work was great, however I am waiting for warranty information on my wheels because the paint is peeling off with only 28K miles on them. More
No Pressure I dealt with Julia First then Glenn Then Laura To finish the transaction. They were all friendly and very professional. I would highly recomend this d I dealt with Julia First then Glenn Then Laura To finish the transaction. They were all friendly and very professional. I would highly recomend this dealership. More
Glen answered all of my questions and spent ample time discussing my lease return options that resulted in my decision to lease a sought after RR model. discussing my lease return options that resulted in my decision to lease a sought after RR model. More
excellent service My car went in for regular service and I was treated well and my car was properly serviced and maintained. Excellent repair department and it encoura My car went in for regular service and I was treated well and my car was properly serviced and maintained. Excellent repair department and it encourages me to buy and service here again! More