Jake Kaplan's Land Rover Warwick
Warwick, RI
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Mike took great care of me. I had an ongoing issue with my battery. Mike corrected it, and did it very quickly. Best service I have had from Land Rover. I will be back because of Mike. my battery. Mike corrected it, and did it very quickly. Best service I have had from Land Rover. I will be back because of Mike. More
Smooth transition from my vehicle to the loaner vehicle and back the next day. Service department went above and beyond by cleaning my vehicle inside and out before returning it to me. and back the next day. Service department went above and beyond by cleaning my vehicle inside and out before returning it to me. More
I just bought a Discovery Sport. It's the third Land Rover I've purchased from Jake Kaplans. I absolutely love this dealership and my Land Rovers. Lori Slapikas, the service manager, knowing my preferen Rover I've purchased from Jake Kaplans. I absolutely love this dealership and my Land Rovers. Lori Slapikas, the service manager, knowing my preferences over the years, personally recommended this car. She is one of the key reasons I didn't even want to look elsewhere. I've consistently received outstanding and prompt service from her over the years. She is dedicated, deeply knowledgable about Land Rovers, and I trust her completely. She is a lovely person to know. Mario, my current service partner, is a delight to work. I recently had problems with my former aging car and he expedited my service for me. My new purchase: I have already had two long enjoyable visits with Mike Hiraldo, my salesman. He is showing me all the amazing things that my Discovery Sport does. He has made the training sessions on my new vehicle fun. I am blown away by all the new features that my car has. And I love driving it! Lauren made the purchase process run smoothly. More
Tom and Lauren were great. Explained pros and cons of choosing the vehicle. They weren’t pushy or overbearing when it came to settling on buying. Excellent experience all around. choosing the vehicle. They weren’t pushy or overbearing when it came to settling on buying. Excellent experience all around. More
VIP treatment. First Class FacilityStaff was very VIP treatment. First Class Facility Staff was very helpful. Very relaxing, friendly environment. I will definitely return to Jake Kaplans for my nex VIP treatment. First Class Facility Staff was very helpful. Very relaxing, friendly environment. I will definitely return to Jake Kaplans for my next vehicle purchase. More
Great service all the way around. I was very happy and pleased with my experience. I look forward to my next service appointment. Keep up the great work pleased with my experience. I look forward to my next service appointment. Keep up the great work More
Best Dealer experience we ever had. Glen and Brian were so helpful and kind. Even though it was a pre-owned vehicle, they treated us as if it were brand new with after care. We made a ten hour round trip, so helpful and kind. Even though it was a pre-owned vehicle, they treated us as if it were brand new with after care. We made a ten hour round trip, and it was worth every minute of it! More
From the time we agreed on a price, it was an effortless process. Thoroughly enjoyed the experience. Made the whole day quite enjoyable while purchasing my vehicle. process. Thoroughly enjoyed the experience. Made the whole day quite enjoyable while purchasing my vehicle. More
Very good I have always had a good experience when I go ti Jake Kaplan dealership.this time it was just basic ,oil change lube filters .They also checked my brakes to see were I stand . They were ok at thi ti Jake Kaplan dealership.this time it was just basic ,oil change lube filters .They also checked my brakes to see were I stand . They were ok at this time. More