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Jake Kaplan's Land Rover Warwick

Warwick, RI

4.8
705 Reviews

1346 Bald HIll Rd

Warwick, RI

02886

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Showing 705 reviews

October 25, 2021

Always an outstanding customer experience. Prompt turnaround, excellent service and I love the fact that they perform a thorough courtesy wash on my vehicle. More

by oratab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas
October 07, 2021

I recently had service done and a member of the service dept named Mario Jack was unprofessional and rude. He didn't return my phone calls and text and talked over me when I finally reached him. Mario need More

by Vadenais38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario, Lori
Oct 07, 2021 -

Vadenais38 responded

Sorry, I meant Lori

October 06, 2021

Mike took great care of me. I had an ongoing issue with my battery. Mike corrected it, and did it very quickly. Best service I have had from Land Rover. I will be back because of Mike. More

by Bethlhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 05, 2021

Smooth transition from my vehicle to the loaner vehicle and back the next day. Service department went above and beyond by cleaning my vehicle inside and out before returning it to me. More

by djpsychoeddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
September 22, 2021

I just bought a Discovery Sport. It's the third Land Rover I've purchased from Jake Kaplans. I absolutely love this dealership and my Land Rovers. Lori Slapikas, the service manager, knowing my preferen More

by Ellen
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas, Mike Hiraldo, Mario, Lauren
September 14, 2021

Called problem with tire and was able to get fit into busy service schedule same day service, problem solved ! More

by rrjlryman51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
September 09, 2021

Tom and Lauren were great. Explained pros and cons of choosing the vehicle. They weren’t pushy or overbearing when it came to settling on buying. Excellent experience all around. More

by MechaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Lauren
September 01, 2021

VIP treatment. First Class FacilityStaff was very VIP treatment. First Class Facility Staff was very helpful. Very relaxing, friendly environment. I will definitely return to Jake Kaplans for my nex More

by jjskorupski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas
August 13, 2021

Great service all the way around. I was very happy and pleased with my experience. I look forward to my next service appointment. Keep up the great work More

by jscardera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Jack
August 11, 2021

Best Dealer experience we ever had. Glen and Brian were so helpful and kind. Even though it was a pre-owned vehicle, they treated us as if it were brand new with after care. We made a ten hour round trip, More

by redcad01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Glen
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