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Jake Kaplan's Land Rover Warwick

Warwick, RI

4.8
709 Reviews

1346 Bald HIll Rd

Warwick, RI

02886

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Showing 709 reviews

November 23, 2021

Minimal wait time, great customer service, very friendly staff, no it’s a waiting area, just great service! More

by Melcosta401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
November 15, 2021

Promptly attended to my problem, took my car in, advised me of the issue and how they reccomended to fix it. I was done and out quicker than expected. More

by djpsychoeddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
November 08, 2021

Service has always been excellent. Recommendations are made base don their initial assessment and the work is completed quickly unlike other brands. More

by BBisbano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
November 04, 2021

Service was excellent as usual, Mario is top notch to deal with and very pleased with how service items are listed and described. I do wish you had more loaner cars available-been a customer for some 13 More

by Flb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario (do not recall last name)
October 25, 2021

Always an outstanding customer experience. Prompt turnaround, excellent service and I love the fact that they perform a thorough courtesy wash on my vehicle. More

by oratab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas
October 07, 2021

I recently had service done and a member of the service dept named Mario Jack was unprofessional and rude. He didn't return my phone calls and text and talked over me when I finally reached him. Mario need More

by Vadenais38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario, Lori
Oct 07, 2021 -

Vadenais38 responded

Sorry, I meant Lori

October 06, 2021

Mike took great care of me. I had an ongoing issue with my battery. Mike corrected it, and did it very quickly. Best service I have had from Land Rover. I will be back because of Mike. More

by Bethlhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 05, 2021

Smooth transition from my vehicle to the loaner vehicle and back the next day. Service department went above and beyond by cleaning my vehicle inside and out before returning it to me. More

by djpsychoeddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
September 22, 2021

I just bought a Discovery Sport. It's the third Land Rover I've purchased from Jake Kaplans. I absolutely love this dealership and my Land Rovers. Lori Slapikas, the service manager, knowing my preferen More

by Ellen
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas, Mike Hiraldo, Mario, Lauren
September 14, 2021

Called problem with tire and was able to get fit into busy service schedule same day service, problem solved ! More

by rrjlryman51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
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