Jake Kaplan's Land Rover Warwick
Warwick, RI
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I really appreciate the loaner car with pick-up and delivery service. We had certain things scheduled but after evaluating the car it was determined the service was not necessary. I like the fact that delivery service. We had certain things scheduled but after evaluating the car it was determined the service was not necessary. I like the fact that they are not performing unnecessary service items. All in all, it was a painless process. More
The service manager Mike was extremely helpful and thorough when discussing the service needed and describing any work our vehicle needed. thorough when discussing the service needed and describing any work our vehicle needed. More
Great Service. Mike Coccoli was very professional and Great Service. Mike Coccoli was very professional and great to work with. My first service was a very good experience. Great Service. Mike Coccoli was very professional and great to work with. My first service was a very good experience. More
Tom Phillips was my sales person. He was very professional during the recent purchase of my new vehicle. He followed up on all my questions and requests. This was the my third purchase from Jake professional during the recent purchase of my new vehicle. He followed up on all my questions and requests. This was the my third purchase from Jake Kaplan and the second time working with the professional team of Tom and Lauren. Thank you. More
Dealer failed to repair vehicle under warranty and is now trying to charge us for necessary repair that should have been done under warranty. They have lied about records. Since it started they told us it wo trying to charge us for necessary repair that should have been done under warranty. They have lied about records. Since it started they told us it would be repaired at no cost under good faith and are now charging us. They fired the service tech, are unresponsive and have had our vehicle for 4 months. They refuse to help or work with us. I would not go near this dealership More
Excellent service in a very comfortable facility while I waited. All required service was done properly and explained and I was totally satisfied. waited. All required service was done properly and explained and I was totally satisfied. More