Jake Kaplan's Land Rover Warwick
Warwick, RI
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Dealer failed to repair vehicle under warranty and is now trying to charge us for necessary repair that should have been done under warranty. They have lied about records. Since it started they told us it wo trying to charge us for necessary repair that should have been done under warranty. They have lied about records. Since it started they told us it would be repaired at no cost under good faith and are now charging us. They fired the service tech, are unresponsive and have had our vehicle for 4 months. They refuse to help or work with us. I would not go near this dealership More
Excellent service in a very comfortable facility while I waited. All required service was done properly and explained and I was totally satisfied. waited. All required service was done properly and explained and I was totally satisfied. More
I have dealt with Jake Kaplan's Land Rover in Warwick for several years and I must say they go out of their way every time I go in for service. They are both professional and extremely friendly. Their prices several years and I must say they go out of their way every time I go in for service. They are both professional and extremely friendly. Their prices are very fair and the service is excellent. I deal with Michael Coccoli the service manager and they don't come much better that him. More