Jake Kaplan's Land Rover Warwick
Warwick, RI
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I recently took my vehicle in for an issue with the charging system and rim repair. Mike Coccoli was able to get my vehicle in the next day and had all the repairs completed in 2 days. I appreciate h charging system and rim repair. Mike Coccoli was able to get my vehicle in the next day and had all the repairs completed in 2 days. I appreciate his taking care of my issue as requested and attention to detail. Great service experience, thanks Mike. More
I have been buying RRs and having them serviced at Kaplans for many year, Mike, Lori and now Bernie are outstanding. I recently had a leaky windshield in my 2017 Discovery. Bernie got me in right a Kaplans for many year, Mike, Lori and now Bernie are outstanding. I recently had a leaky windshield in my 2017 Discovery. Bernie got me in right away. A technician looked at it immediately when I arrived. I thought I would have to wait weeks for a replacement to be ordered and arrive. Instead, they happened to have one in stock. Bernie offered to have it installed immediately while I waited. The customer waiting area was very comfortable. The carpet and car interior were soaked from the leak. Bernie offered to have the car wet vaced and cleaned if I was willing to wait. It took longer than expected but she continued to keep me updated and informed. It was very professional and much appreciated. More
Professional, comprehensive and easy exchange of a loaner vehicle. Service lead Mike is excellent to deal with. Technology (email and text) to confirm approval for additional work is slick! vehicle. Service lead Mike is excellent to deal with. Technology (email and text) to confirm approval for additional work is slick! More
We always have a pleasant experience at this dealership. Tom is so friendly and helpful! I would highly recommend anyone looking for a Land Rover or Jaguar stop by to see them first! Tom is so friendly and helpful! I would highly recommend anyone looking for a Land Rover or Jaguar stop by to see them first! More