Jake Kaplan's Jaguar Warwick

John Vallente is friendly, helpful and patient answering questions, very knowledgeable about the product he represents, always responds in a timely fashion, and is highly efficient organizing and finalizing questions, very knowledgeable about the product he represents, always responds in a timely fashion, and is highly efficient organizing and finalizing details of the transaction. I would unhesitatingly recommend him to anyone who is interested in purchasing the amazing Land Rover vehicle. More

I recently had the opportunity to purchase my 3rd Jaguar I recently had the opportunity to purchase my 3rd Jaguar from Jake Kaplan's, Ltd. As usual everyone I dealt with was professional and very friendly I recently had the opportunity to purchase my 3rd Jaguar from Jake Kaplan's, Ltd. As usual everyone I dealt with was professional and very friendly. I've had the opportunity to have Jags serviced there over the past several years as well, and can't say enough about every aspect of their service department. Laurie is always very accommodating with my schedule and does a great job of keeping me informed and having my vehicle ready when scheduled. I have purchased a number of higher end cars over the years from various dealers and Elaine and Sean are 2 of the best I've worked with in the sales area. Craig makes taking care of the business portion a real pleasure including my out of state registration efficiently and without any problems. Elaine & Sean have excellent product knowledge and answered all my questions about the vehicle and treated me very fair on the pricing. It really is a pleasure to deal with the folks at Kaplan's and I have no hesitation in highly recommending them and look I forward to continuing my relationship with them. More

It comes with great pleasure to make this dealership recommendation for Jake Kaplan's Jaguar and Land Rover. I've been a loyal customer of Jake Kaplan's for the last 8 years after purchasing my New 2004 recommendation for Jake Kaplan's Jaguar and Land Rover. I've been a loyal customer of Jake Kaplan's for the last 8 years after purchasing my New 2004 XJ8 from them and then staying with them for all of my service needs throughout the years. Sadly enough, I had to let go of my XJ8 this week with 181k miles so I decided to check in with John Vallante (Jake Kaplan Sales) to discuss my options. After a five minute chat with John to review my interests and John's complete understanding of his inventory, I was on a test drive in a 2011 pre-owned XF. Between the car's performance, John's impressive knowledge and description of this car and its features, I was ready to make the purchase. Upon my return to the dealership I was introduced to the Sales Manager (Sean Gebert) who immediately stepped into the conversation with genuine intentions and interest in making sure we came to a deal that was mutually beneficial. John and Sean introduced me to their finance guru Craig and literally had me out of the dealership with an arranged sale in less than an hour. These Auto Pros operate with the understanding that if you're impressed and satisfied with the service you receive you'll keep coming back....No pushy sales tactics just a great group of business people focused on strong principles and customer satisfaction. I look forward to continuing to deal with Lori and Mike in the service department for all of my XF needs and remaining a loyal satisfied Jake Kaplan’s customer. Thanks for your help John, Sean and Craig!!!!! More

I live in Connecticut and saw a car I liked in the dealership inventory. I met John and he is without question, one of the very best and most knowledgeable car salespeople I have ever met, in 60 year dealership inventory. I met John and he is without question, one of the very best and most knowledgeable car salespeople I have ever met, in 60 years of buying cars. John and Sean worked with us, even after I was certain I would not buy the car there. They really reached out to me and turned the deal around quickly. All through the transaction, John continued to e-mail me always answering my questions and providing useful information. He made sure that the car was modified to my instructions and kept in constant communication so that we could schedule the delivery. John is not only extremely knowledgeable about the product, but, he is personally, an outstanding communicator. He even came in on his day off to make sure that the transaction was concluded properly and the car delivered successfully. I highly recommend this dealership. More

I will never go to buy a car from another dealership because of the outstanding service and respect I got from both John Vallante and Sean Gebert. I cannot say enough good things about both of them! because of the outstanding service and respect I got from both John Vallante and Sean Gebert. I cannot say enough good things about both of them! Outstanding!!! More

I live in Miami and I bought my Jaguar over the web, I saw all the pictures, submit an offer and a few minuts latter John Vallante reply, I called him and we close the deal over the phone in 15 minuts, it saw all the pictures, submit an offer and a few minuts latter John Vallante reply, I called him and we close the deal over the phone in 15 minuts, it was a very smooth and easy transaction, John Valante answer all my questions and over the Phone I realized that I could rely on Him, a few days latter I received my car. The car is in perfect conditions as he told me. EXCELENT EXPERIANCE, THANK YOU JOHN. !!!! Sergio F.Lovay Miami, Fl More

Hello Elanie Kaplan, I'd like to take a moment to Hello Elanie Kaplan, I'd like to take a moment to thank you and your staff (Sean, Craig, etc) for the best car buying experience I've ever had Hello Elanie Kaplan, I'd like to take a moment to thank you and your staff (Sean, Craig, etc) for the best car buying experience I've ever had. The warm welcome, impeccable customer service, and patients of everyone made my three hour drive from Brooklyn well worth it! It's not everyday the head of a dealership takes the time to show a customer everything about the car they are purchasing. I also appreciate (Elaine) you letting me use your desk/computer. The fact (Elaine) that you continuously faxed my personal document in an emergency situation went above and beyond. I love, love, love, my new car (wife and kids too). I have no doubt your dealerlship will continue to thrive. Thank you, James Williams James K. Williams More

What an absolute pleasure to work with John Vallante. Because I live out of state John and I communicated mostly via email about my new car needs and wants. He was very prompt to answer all my questions Because I live out of state John and I communicated mostly via email about my new car needs and wants. He was very prompt to answer all my questions and find me the perfect Jaguar at a fair price! John met me in Massachusetts at a sister dealership so I wouldn't have to drive to Rhode Island from Maine to take delivery of the vehicle - that's what I call going the extra mile! There was absolutly no pressure and once at the dealership the transaction was quick and painless. John took the time to program some key information in the vehicles navigation system and went over all the features of the Jaguar. Although this was the first time meeting John, I felt very comfortable and he will be the first one I call when my family needs a new vehicle. I will recommend John to my family and friends. By far the best vehicle transaction I have ever had!!! The Jaguar key chains, hat and stuffed animal for my son were also nice touches and didn't go unnoticed. John also emailed to be sure we made it home safely and to see if we had any questions about the new Jaguar. We wish every purchase was as wonderful as this one was! More

My experience buying my new Range Rover was great. I found John to be accommodating and easy to work with. Overall it was a great transaction. found John to be accommodating and easy to work with. Overall it was a great transaction. More

Let me start by saying this was the most "stress free" car buying experience I've ever had. My sales associate John Vallante was excellent, I did the test drive, discussed vehicle price and value o free" car buying experience I've ever had. My sales associate John Vallante was excellent, I did the test drive, discussed vehicle price and value of my trade-in. This entire process took less than an hour of my time compared to other dealers where you spend a half day going back and forth with the finance person to negotiate your final vehicle cost. John also followed thru via email when he said he would and was prompt on email response. I would highly recommend Jake Kaplans Ltd. and sales associate John Vallante, a true professional. More