Jake Kaplan's Jaguar Warwick
Warwick, RI
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First Jaguar.....best buying experience ever!!! Buying cars has never been on my "top things to do" list, but my experience in researching the car, contacts within the dealership, reviewing the feat Buying cars has never been on my "top things to do" list, but my experience in researching the car, contacts within the dealership, reviewing the features and "treated like family" throughout the sales process were fantastic. Would recommend the Kaplan Auto Group wholeheartedly! More
Exceeded My Expectations! I purchased a Land Rover LR-2 from Jake Kaplans over a year and a half ago. Not only do I love this car but the entire experience from the initial pu I purchased a Land Rover LR-2 from Jake Kaplans over a year and a half ago. Not only do I love this car but the entire experience from the initial purchase through my first service at Kaplans. has been great. Elaine Kaplan was extremely patient as I went through multiple test drives until I knew exactly which car I wanted to buy. Elaine was so responsive to my many questions and continues to reach out to me after all this time to make sure that I am happy with the car. The staff that I have dealt with in the service department, including Lori and Barbara have also been outstanding. I highly recommend Elaine Kaplan and the team at Jake Kaplans! More
Awesome! Awesome vehicle! Highly recommend for anyone looking for a luxury/sport SUV (Ranger Rover Sport). The sales people are very knowledgeable...Ask for Awesome vehicle! Highly recommend for anyone looking for a luxury/sport SUV (Ranger Rover Sport). The sales people are very knowledgeable...Ask for Elaine when you go. She knows her stuff! More
Outstanding Experience at Jake Kaplans Land Rover I have been a customer of Jake Kaplans since 1997 and have always been very satisfied with my purchase, leasing and service experiences. My latest lea I have been a customer of Jake Kaplans since 1997 and have always been very satisfied with my purchase, leasing and service experiences. My latest lease experience with John Vallante was nothing short of outstanding! From the moment I reached out with interest in a 2016 Range Rover HSE, John was very informative with my options and respectful in the process. Efficient would be an understatement as John had delivery within 48 hours for my trip to Vermont. John and his team have no problem with finishing! I also own a 2006 Range Rover which I have had excellent service experiences from Mike and his team in the service dept. Jake Kaplans Land Rover represents the Land Rover brand at the highest level. I recommend this dealership for any Land Rover lease, service and purchase consideration! More
Jake Kaplan Rating Love my Range Rover. Elaine was so nice to deal with. She was friendly and took time to go through all of the aspects of the vehicle and gadgets in Love my Range Rover. Elaine was so nice to deal with. She was friendly and took time to go through all of the aspects of the vehicle and gadgets in the vehicle. More
Poor customer service The customer service department is NOT customer friendly. Having had my SUV there multiple times, my car was always delivered filthy and all charges The customer service department is NOT customer friendly. Having had my SUV there multiple times, my car was always delivered filthy and all charges are excessively high! Do not order parts through them as you can go online and get them at much less of a discount. More
Great dealer Loved working with Elaine. She was very friendly and patient while I test drove other models. She applied no pressure and has been in touch since the Loved working with Elaine. She was very friendly and patient while I test drove other models. She applied no pressure and has been in touch since the sale to be sure I'm satisfied. It's an F-type. Of course, I'm satisfied. More
Excellent experience I had an excellent experience purchasing my LR4. From sales to service and everone in between they are polite, professional and easy to work with. I w I had an excellent experience purchasing my LR4. From sales to service and everone in between they are polite, professional and easy to work with. I will definitely remain a repeat customer. More
Excellent Experience I recently purchased my 4th Range Rover from Jake Kaplan's and as I have experience in the past the sales experience was pleasant and what I would exp I recently purchased my 4th Range Rover from Jake Kaplan's and as I have experience in the past the sales experience was pleasant and what I would expect from a Land Rover dealership. Elaine Kaplan is an excellent representative of the Land Rover brand and exemplifies true customer service in a time where most sales people truly are not focused on the customer. Elaine is attentive to every detail of the purchase process and truly makes you feel comfortable throughout. Delivery and paper work was fast and painless and it included a comprehensive overview of the vehicle. I would definitely give Jake Kaplan's a 5 star review for anyone interested in purchasing a new or used Land Rover. More
The best service We have been customers of Jake Kaplans for years and have only had the best experiences. Elaine is amazing and with Sean, It's a team that can't be b We have been customers of Jake Kaplans for years and have only had the best experiences. Elaine is amazing and with Sean, It's a team that can't be beat. I always feel leaving the dealership regardless if it's service or sales because of the people who work there. We all know the product is fantastic but it's the people at Jake Kaplans that make it truly fantastic. I wish I could buy a car more often. More