Jake Kaplan's Jaguar Warwick
Warwick, RI
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John was extremely friendly and responsive without being pushy. His offer to bring the vehicle(XJL Supersport) to me for a demo to accommodate my schedule are unheard of in my experience. The car was fant pushy. His offer to bring the vehicle(XJL Supersport) to me for a demo to accommodate my schedule are unheard of in my experience. The car was fantastic in every way and John new the product thoroughly. And while it ended up not a good fit for a purchase with a young family, make no mistake I'll be back and will be asking for John. Sam More
I JUST WANTED TO SHARE THE PLEASANT EXPERIENCE I HAD PURCHASING A CAR AT JAKE KAPLANS LAND ROVER/JAGUAR. I TOOK THE TRAIN IN FROM NEW YORK CITY, I WAS PICKED UP AT THE PROVIDENCE TRAIN STATION AND DRIV PURCHASING A CAR AT JAKE KAPLANS LAND ROVER/JAGUAR. I TOOK THE TRAIN IN FROM NEW YORK CITY, I WAS PICKED UP AT THE PROVIDENCE TRAIN STATION AND DRIVEN TO THE DEALERSHIP, WHERE MY SALESMAN JOHN VALLANTE WAS WAITING AT THE SHOW ROOM DOOR TO GREET MY GIRLFRIEND AND I. HE WAS WARM AND SUPER FRIENDLY, AND MADE US FEEL LIKE WE WERE CELEBRITIES WITH AN EXCLUSIVE APPOINTMENT. HE STOOD THERE NEXT TO THE CAR I WAS INTERESTED IN BUYING, HE HANDED ME THE KEYS AND SAID "WHY DON'T YOU GO FOR A SPIN". WHEN WE GOT BACK HE DEMOSTRATED EVERYTHING THE CAR HAD TO OFFER, I SAID " I LOVED IT", AND I WAS THEN INTRODUCED TO CRAIG ROSSIE THE FINANCE MANAGER, WHO REALLY KNEW HIS PAPER WORK. HE WAS ULTRA ORGANIZED, AND HAD US ON THE ROAD, NO EXAGGERATION IN 20 MIN FLAT. I CAN HONESTLY SAY MY SALES PERSON JOHN VALLANTE AND THE FINANCE MANAGER CRAIG ROSSI WERE VERY FRIENDLY AND SUPER EFFICIENT. OH! I ALMOST FORGOT, JOSE OUR DRIVER THAT PICKED US UP AT THE STATION, WAS PLEASANT AND DROVE LIKE A REAL GENTLEMAN. THANKS JAKE KAPLAN'S LAND ROVER /JAGUAR FOR GETTING IT RIGHT. MIGUEL NY More
Buying a car from Jake Kaplan was a very pleasurable experience. When I was initially shopping, I felt very comfortable "just looking". The product knowledge of the sales folks was top knotch. The tr experience. When I was initially shopping, I felt very comfortable "just looking". The product knowledge of the sales folks was top knotch. The transaction was handled very professionally and the entire staff was friendly and accomodating. More
This was truly my best car buying experience so far. I was about 2 months into a frustrating local search for the right car at the right price when I noticed an online ad out of RI at Jake Kaplan's Range was about 2 months into a frustrating local search for the right car at the right price when I noticed an online ad out of RI at Jake Kaplan's Range Rover and Jaguar. I placed the first call to John inquiring about the car at 9:30AM Monday morning; settled on the sale price by 10:30AM; received the right offer for my BMW trade from Sean by 11:AM; received approved financing from Craig by 11:30AM; arrived at the dealership at 6:PM; and drove off in my new car around 7PM Monday evening. Three days later John sent a driver from RI to my work address in CT to pick up my new car and bring through my local DMV. The driver handed me the keys to a new Range Rover to use while I waited, and was back within a couple hours with my new registration. The level of service was fantastic and the process was flawless. Thank you John, Sean, Craig, and the Kaplan Team! Dennis CT More
I am a MA customer who moved to Datmouth from Sherborn. I own 6 cars & purchase 2 cars every year. For a RI dealer you were the best. Herb Chambers really bad & Inskip not much better. Since I trade very nic own 6 cars & purchase 2 cars every year. For a RI dealer you were the best. Herb Chambers really bad & Inskip not much better. Since I trade very nice cars w very low mileage, I expect reasonable value. The employees were very well mannered & courteous. More
John Vallente sets the bar for the car buying experiience. Other dealers should learn from he and the staff at Jake Kaplans. They know how to retain a customer for life, not like other dealers experiience. Other dealers should learn from he and the staff at Jake Kaplans. They know how to retain a customer for life, not like other dealers and car sales persons that just worry about hitting the monthly sales quota. More
John is about the best automobile salesman you will ever meet and he will make the whole car purchase process as pleasant and painless as possible. He is completely informed on his product line and faithful meet and he will make the whole car purchase process as pleasant and painless as possible. He is completely informed on his product line and faithfully follows up after the sale (on multiple occasions) to make sure the buyer is satisfied and happy with both the vehicle and the service. More
I have known John for a long time and this is the third car I bought from him. He makes it very easy to buy a car. I went in to just look and left buying a car. h He delivered it to me which was ver car I bought from him. He makes it very easy to buy a car. I went in to just look and left buying a car. h He delivered it to me which was very helpful with my busy schedule. I would not hesitaet to send anybody who wanst to buy a car to him at Jake Kaplan's. Nick Mattiello More
Easiest lease ever. I was very impressed with the service that I received. Elaine stay after her normal working hours and after the dealership intended to close so that she could provide me with inf service that I received. Elaine stay after her normal working hours and after the dealership intended to close so that she could provide me with information about the cars in which I was interested. Everything was easy. The people were knowledgeable and friendly. More
I bought used 2010 White MB E350... The salesman was I bought used 2010 White MB E350... The salesman was very friendly and comfortalbe enviornment to shop around..No pressure from the sales person...^^ I bought used 2010 White MB E350... The salesman was very friendly and comfortalbe enviornment to shop around..No pressure from the sales person...^^ Excellent car to choose from used to New one...especially New Jaguar....XK thanks for nice shoping experience. More