Jake Kaplan's Jaguar Warwick
Warwick, RI
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This is my 4th Range Rover/Land Rover, all purchased at this dealership. This was my first time with Mike Hiraldo, who definitely went the extra mile to help show me all the new features of my SUV. this dealership. This was my first time with Mike Hiraldo, who definitely went the extra mile to help show me all the new features of my SUV. More
Went online searching for a Dodge Challenger Hellcat . I found one at Jake Kaplans . When i inquired on it I received a quick response and easy format to work out numbers through email . I was very well I found one at Jake Kaplans . When i inquired on it I received a quick response and easy format to work out numbers through email . I was very well pleased with the simplicity of everything . The salesmen Glen was very responsive and had the car inside for me to check out . He took care of a couple dents for me , got the mass reg. done quickly , and was very responsive through the whole process. Even after I purchased i had an issue with a tail light for inspection . Glen , the GM and their team not only got me the tail light that i found to be on back order , with in 4 days , they brought the tail light to me at my work . The overall experience I had was excellent . I recommend anyone who needs a vehicle in the Rhode Island area to stop in and see Glen in sales . A+++ . and this review is coming from a fellow car salesmen . More
Second vehicle we purchased from Tom, always easy to work with. The details were taken care of ahead of time. Just one stop to pick up the new Jaguar and drive off. with. The details were taken care of ahead of time. Just one stop to pick up the new Jaguar and drive off. More
Our first experience with Kaplan’s Jaguar Dealership and it has been great, Mike Hiraldo our Sales Rep was great. Very accommodating, knowledgeable and very helpful. These high tech cars requires a lot o it has been great, Mike Hiraldo our Sales Rep was great. Very accommodating, knowledgeable and very helpful. These high tech cars requires a lot of instruction to people not computer savvy, Mike was patient and thorough throughout the entire process of introduction to picking up the car. Highly recommend Jake Kaplan’s and particularly, Mike Hiraldo. More
Wonderful experience! Thrilled with my 2021 F-Pace! Everyone went above and beyond, from sales and financing to make this a seamless process! Highly recommend this dealership! Everyone went above and beyond, from sales and financing to make this a seamless process! Highly recommend this dealership! More
Jake Kaplan, you should be proud of the way your consultant Barbara Stenner represents your TEAM. She is by far a true ambassador for your company. I have never had any consultant go out of the way consultant Barbara Stenner represents your TEAM. She is by far a true ambassador for your company. I have never had any consultant go out of the way that she did when I serviced my Range Rover with you. I will go back to you and I will spread the word kudos- Barbara More
Best service o have ever had Best service i have ever had car fixed with in a day very friendly staff they picked my car up with in an hr of call to aaa threw range rover to the Best service i have ever had car fixed with in a day very friendly staff they picked my car up with in an hr of call to aaa threw range rover to the dealership .recieved a call that it arrived quoted me on all work wonderfull experience will continue to go thier mary pavao More
It's all about great staff the amazing service I had the good fortune of buying and leasing the Jaguar XJL. I was introduced to the Jake Kaplan Family when my son attended college in Providence. Fr I had the good fortune of buying and leasing the Jaguar XJL. I was introduced to the Jake Kaplan Family when my son attended college in Providence. From the moment we walked through the door we were greeted by friendly and knowledgeable staff who went out of their way to educate us on this great car. This truly is a family business and their passion for their customer comes shining through. Our sales professional was amazing who went out of his way to share the features and benefits of the vehicle and dealership and made car buying enjoyable again! John Vallante was patient, kind, full of humor and a great guy (who sadly has since passed). What impressed me even more (beyond the car) was the service I received, Mike Coccoli, a service advisor who is one of the hardest working and kindest people I have ever met. He went out of his way for the 7-8 years that I had my car. Can't say enough about Mike....whether it was morning, noon or night Mike would be sure your needs were taken care of with the utmost of professionalism. I turned my XJL in late June when my lease expired and moved to a new car and a great experience at a newer Jake Kaplan's Dealership, Mercedes Benz of Portsmouth. This team was also amazing and run by Eddy Allen (GM) and Les Barker (sales professional) who demonstrated nothing but the utmost of professionalism and continued the wonderful attention and service I have come to expect from the Jake Kaplan Family of Brands! Thank you Eddy and Les - my son is also loving his SUV that brought us there to begin with and my husband and I totally enjoyed our Cabriolet this summer! More