Jaguar of Tampa

Top Notch & Straight Forward I did my research online and of all the dealerships I checked within a couple of hours drive Jaguar of Tampa had far and away the best price. I was I did my research online and of all the dealerships I checked within a couple of hours drive Jaguar of Tampa had far and away the best price. I was even able to negotiate some and Chris put together 3 offers for me to chose from. Once we agreed on the price I made the 2 & a half hour drive to pick up our new F-Pace. Upon our arrival we were greeted by the sales manager and Chris took us to see our new car detailed and ready to go. After a quick test drive and some paperwork we were given a quick personalized tutorial by the resident tech guy(I forget his name but very personable)all the while being treated as you would imagine a Jaguar dealership would. Very impressed with the whole experience. Do your homework and see for yourself Jag of Tampa great price and treat you right. Thanks for an awesome car buying experience to all the staff. We will definitely be back for our next Jag. More

Patrick Woodford (preowned manager is a scam artist I purchased an 2017 XJL from Jaguar Fisker of Tampa (WORSE MISTAKE EVER). My car salesman was Chad(VERY INEXPERIENCED BUT A NICE GUY). As the haggling I purchased an 2017 XJL from Jaguar Fisker of Tampa (WORSE MISTAKE EVER). My car salesman was Chad(VERY INEXPERIENCED BUT A NICE GUY). As the haggling process begun he went and grabbed someone that was much more experienced in the art of lies and deceit by the name of Patrick Woodford (PREOWNED CAR MANAGER) as i was trading a Mercedes Benz S550. After several minutes of negotiating, I logged into USAA'S website to build the car I was interested in to see what the USAA members pricing would be, I presented it to P. Woodford and we were able to reach an agreement on a price (or so i thought). P. Woodard goes to the finance office and comes back with documentation for me to sign(THIS IS were it gets tricky). Patrick Woodard takes his calculator and turns it towards me and punch's in all the numbers on the screen(sales sheet) that will be on my "contract and it adds up to the amount we agreed to. So he presents me with the contract and as I'm reading the contract and going through the numbers, he's once again punching in the numbers to show the agreed upon price. All fine right?1 NO! The kicker is this, now the EQUITY I was told I had (CHECK that he said I would receive) is now NEGATIVE EQUITY which after speaking with multiple people I come to realize is rolled over into my new car price. He told me the negative sign next to the number represented a credit, and after not receiving a check like I was told I would I'VE come to realize that Patrick Not only lied to me about the equity but he devalued my trade as well. In the world of dealership fraud that is called unfair trade practices and defrauding of a consumer(A VETERAN) might I add. I've since gone in an spoke with the GM BRYAN MOBLEY(GM) and it was a LOT OF SMOKE AND MIRRORS. I have since hired an attorney and I'm in the process of sueing Patrick Woodford and Jaguar Fisker of Tampa. I have also reported them to State Attorneys office.This has been the WORSE EXPERIENCE I'VE EVER HAD buying a vehicle. All I ever asked for was them to do honest business. BUYERS BE WARE! More

Cared about my time and made the experience a painless one Chris was extremely conscious of my time and made see all the paperwork was as painless as possible. Gabe did a very thorough walkthrough with the f Chris was extremely conscious of my time and made see all the paperwork was as painless as possible. Gabe did a very thorough walkthrough with the features of the car and Louis was great making sure the one issue I had (minor scratch I hadn’t noticed on the day I picked up the vehicle) was handled with first class service. A thoroughly enjoyable experience. More

Our First Jaguar Because I had a bad experience with this dealership about 10 years ago, I was hesitant to contact them again. However, I decided to give them another Because I had a bad experience with this dealership about 10 years ago, I was hesitant to contact them again. However, I decided to give them another chance since they are so close to where we live. I went online because I saw a car I was interested in and received an email from Chris within a day. He kept in touch with me even though we were travelling. When we returned home, I spoke with him by phone and told him the parameters of what I was looking for. He said he would find my car. Within a week, he had a car ready for our inspection. Even though we decided against that car, my husband spotted one on the lot that both of us liked. We saw the car on Friday, came back for a test drive on Saturday, and drove it home Monday.. Before we left the dealership, Nicholas explained how everything worked. I never went with my husband before to negotiate on a car because I hated the experience. Not so with Jaguar of Tampa. It was a pleasant, quick experience. I would not hesitate to recommend them to friends and family. We love our car. More

Great dealership, Helpful Everyone there is very nice and helpful willing to go out of their way to make the customer happy ! Love my new 2017 jaguar XE thanks to everybody at Everyone there is very nice and helpful willing to go out of their way to make the customer happy ! Love my new 2017 jaguar XE thanks to everybody at Jaguar of Tampa! More

First time buying my own car! Recently widowed I was very anxious about a new car purchase on my own. Louis ,Brad and the entire staff were absolutely so professional and helped Recently widowed I was very anxious about a new car purchase on my own. Louis ,Brad and the entire staff were absolutely so professional and helped me along the way. The jaguar F pace really deserves all the 2018 accolades it has received ! More

Such a fun experience! We had a great time test driving many of the F-Pace's that we bought 2 of them! Darya made the transactions pain-free! We had a great time test driving many of the F-Pace's that we bought 2 of them! Darya made the transactions pain-free! More

Outstanding service and experience I definitely recommend Jaguar of Tampa! The most amazing service experience I have ever received in a dealership. The staff is super friendly and hel I definitely recommend Jaguar of Tampa! The most amazing service experience I have ever received in a dealership. The staff is super friendly and helpful. More

Horrible customer service I had been emailing Chris for serveral weeks looking for the right car. He got one in and I emailed him the window sticker for my car so we could put I had been emailing Chris for serveral weeks looking for the right car. He got one in and I emailed him the window sticker for my car so we could put a deal together. I called and set up an appointment for Saturday at 10. When I arrived they could not find him, after about 10 min and after another customer came in Chris came out and sis he was double booked and said he will send someone out to help us, Chris then went and took the customer that came in after us, we waited again and no one come out to help us, Chris had all our info and this would of been an easy deal, horrible customer service More

Poor experience made worse by lack of follow-up My experience with this dealership was brief but it left a lasting impression. My interaction with them was a scheduled test drive that did not ultima My experience with this dealership was brief but it left a lasting impression. My interaction with them was a scheduled test drive that did not ultimately take place and a complete lack of follow-up. I called ahead a day early in order to make sure the vehicle I was considering was available and made an appointment to see it first thing in the morning. When I show up at the dealership I am asked to wait while the salesperson retrieves the car. Fine. Ten minutes goes by. Where is he? I go to the receptionist and ask her to page him. Finally I see him walk back into the dealership talking closely with another gentleman. I turns out the vehicle is on an "extended test drive"! No one could call me? The young lady I spoke with on the phone the day before couldn't have verified that the vehicle was on premise before scheduling my appointment? Needless to say, it was a frustrating experience, especially considering that the dealership is close to three hours from my home. Now, the real kicker is that I take a look on their website a week later and the car is still listed! And.... it has had a price drop!! Did I receive a phone call? I feel the rating here should be answer enough. More