Jaguar White Plains

Thus far, the dealer appears to be good. I rate the dealer based on my short experience. I rate the dealer based on my short experience. More

Isabella helped us tremendously to pick a supernaturally good car. Still can’t believe I’m driving such a comfy car. She was attentive, mindful of our needs and incredibly nice. good car. Still can’t believe I’m driving such a comfy car. She was attentive, mindful of our needs and incredibly nice. More

Always a pleasure getting work on my car done at this dealership. The staff is very pleasant and the work is done in a nice and timely manner as promised dealership. The staff is very pleasant and the work is done in a nice and timely manner as promised More

Terrible experience post buying. While the buying experience itself was great, car purchase is supposed to be so much more than the initial purchase and it has been a total bait and While the buying experience itself was great, car purchase is supposed to be so much more than the initial purchase and it has been a total bait and switch since. When i bought the new car, they took my existing leased F-type with the promise that there will be no charges for the return. A few weeks later, comes a letter from the Bank asking me to make payments for extra wear & tear and disposition fee even though everyone agreed (and still agrees) that i gave my leased car back in pristine condition. When you buy a new car, there isn't supposed to be a disposition fee, but I got hit by one! The frustrating part is that no one really bothers to call back and explain what is going on. Inspite of calling multiple times, the management refused to give me an update or even call back! The receptionist just asks me to send an email to which no one really responds! The service department is terrible as well. When I scratched my car contacted them to help resolve, they were not at all helpful. When purchasing, got convinced into buying all sorts of insurance and now no one is interested to help me understand how I can use it. Inspite of multiple emails, no replies! Terrible experience overall. Love my new car but a terrible customer service has left such a bitter taste in my mouth. I could have bought it anywhere and perhaps had a better overall experience. Never going back for sure! More

David in the service department was very helpful and easy to deal with. He explained clearly what the vehicle needed and the work that was done. to deal with. He explained clearly what the vehicle needed and the work that was done. More

Very friendly courteous prompt service. Honesty no hassles, no agression, wish they were here always Honesty no hassles, no agression, wish they were here always More

Good device but not great on returning phone calls and telling you when the car is ready and I was waiting upstairs. Could have just walked upstairs to let me know the car was ready but instead I waited 1 telling you when the car is ready and I was waiting upstairs. Could have just walked upstairs to let me know the car was ready but instead I waited 1 1/2 hrs too long. More

It was a great experience! Everyone there was so kind, honest and very patient with me. Would highly recommended and they all are friendly as well. They don’t try to pressure y Everyone there was so kind, honest and very patient with me. Would highly recommended and they all are friendly as well. They don’t try to pressure you to do anything. More

This dealership has always been more than fair with me I can say the service manager is an outstanding person to handle my needs in fact the whole staff is outstanding thank you for Edger and team can say the service manager is an outstanding person to handle my needs in fact the whole staff is outstanding thank you for Edger and team ! Billy Ray Jackson More

Akil was incredible attention to detail friendly made sure I felt as if I was buying a brand new car would highly recommend this dealership! Everyone was low key beyond welcoming no extra fees there just sure I felt as if I was buying a brand new car would highly recommend this dealership! Everyone was low key beyond welcoming no extra fees there just about customer service the car I bought a 2015 BMW 335i was waxed filled with a full tank of gas which for a used car is unheard of and the whole process was a joy! More