Jaguar West Houston

Very happy Everything ready and made purchase seamless I had drove 7 hours to pick up the car Got me in and out in a hurry Also went over car and preformed alignment while doing paper work seamless I had drove 7 hours to pick up the car Got me in and out in a hurry Also went over car and preformed alignment while doing paper work More

I had a flat tire and they took care of the issue very quickly for me even tho it was a random incident so I did not have an appointment quickly for me even tho it was a random incident so I did not have an appointment More

Jaguar West Houston takes such great care of me and my car. The service is always wonderful. I would not consider taking my Jaguar anywhere else for service. Jay Favorite was my service advisor and he car. The service is always wonderful. I would not consider taking my Jaguar anywhere else for service. Jay Favorite was my service advisor and he kept me informed all the way through with what was happening. More

Very pleasant experience overall; no pressure, easy going environment. David kept me updated throughout the process; I would do business with this dealership anytime, specially with David. environment. David kept me updated throughout the process; I would do business with this dealership anytime, specially with David. More

The West Houston Jaguar dealership was very clean and organized. The staff was friendly and professional. I was greeted immediately when I walked in the door. organized. The staff was friendly and professional. I was greeted immediately when I walked in the door. More

Dealership is responsive to my needs, generally efficient and civil, although on this visit some polish was left on interior chrome. and civil, although on this visit some polish was left on interior chrome. More

This dealership has a very friendly sales team and always gives special treatment. Buying my jaguar was super fun! gives special treatment. Buying my jaguar was super fun! More

This rating is ONLY for the service coordinator Morris Z, who is easy to work with. However, the repair to the vehicle took longer than anticipated. This is the third time the vehicle has had a large ingre who is easy to work with. However, the repair to the vehicle took longer than anticipated. This is the third time the vehicle has had a large ingress of water into the passenger cabin due to poor design and/or faulty manufacturing and, as a result, the vehicle is a HUGE disappointment. It's been off the road for far too long for these repairs. JLR USA have yet to reply to my email and phone conversation and that in itself is poor. If this vehicle was a boat it would have sunk. This is very disappointing, JLR, very poor indeed. More

I had the worst experience ever with this salesman Aaron Gomez. I was paying cash for a $40,000 car and just needed for him to answer my questions about the car. I basically had to beg him to buy the Gomez. I was paying cash for a $40,000 car and just needed for him to answer my questions about the car. I basically had to beg him to buy the car. He would not call me back and would not send email the information I needed. The only thing I can think of is that he did not think I was going to buy it and did not want to waste his time. The only reason I bought it was that it was the car I wanted no thanks to Aaron. More