Jaguar West Houston

Staff are cheerful and helpful. They try to seal the deal by acting as a consultant and not a salesperson. In my experience they tried to first understand my need and then show me t They try to seal the deal by acting as a consultant and not a salesperson. In my experience they tried to first understand my need and then show me the available options; they were not pressing me to finalize the purchase, instead they helped me look at different options I have, evaluate them with me (technically and financially) and narrow it down to the car that would serve me best, and of course even at that point they gave me the final price they could sell and left it up to me to decide. No cat and mouse game between the customer-sales person and the sales manager. I enjoyed my purchasing process and of course the car. More

My sales representative, David B. was top-notch! The dealership’s management team were very customer-centric. was top-notch! The dealership’s management team were very customer-centric. More

The staff was knowledgeable about the vehicles. They were also courteous and aimed to please. They were also courteous and aimed to please. More

Jose in service is the man. He has been extremely responsive and professional during the entire trip. He has been extremely responsive and professional during the entire trip. More

My jaguar F Pace air conditioner is faulty and they insist it is in good condition. I’ve taken it twice for the same reason. The timeframe to work on the car is too long. Always more than a week, n insist it is in good condition. I’ve taken it twice for the same reason. The timeframe to work on the car is too long. Always more than a week, not sure if they don’t have enough personnel or are just slow. In general not good customer service in the service department. More

fast service fast service fast service fast service fast service fast service fast service fast service service fast service fast service fast service More

A pleasant experience: shuttle back and forth, no waiting time, the problem was solved, and good recommendations. time, the problem was solved, and good recommendations. More

Steven did a great job for me, had the car cleaned and inspected. it was done fast and had a great experience with him. had one issue with the car that he is helping me get corrected and i would work wi inspected. it was done fast and had a great experience with him. had one issue with the car that he is helping me get corrected and i would work with him again for sure. More

Great car buying experience. David was exceptional and made the car buying experience smooth. I have recommended West Houston Jaguar to all my friends and family. David was exceptional and made the car buying experience smooth. I have recommended West Houston Jaguar to all my friends and family. More

It was a joy working with Morris. He is very professional and honest. Thank you. He is very professional and honest. Thank you. More