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Jaguar West Houston

Katy, TX

4.8
103 Reviews

20415 Katy Fwy

Katy, TX

77450

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Showing 103 reviews

January 05, 2023

From the managers to the sales team and financial department, service is A++ all the way around. More

by VJG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Gomez
Jan 07, 2023 -

Jaguar West Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2023

Morris and the team provided a great service with plenty of communication on the status of my vehicle. Have used this dealership for both of my Jaguars and will continue to do so! More

by B Davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Jan 06, 2023 -

Jaguar West Houston responded

Hi Davidson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

January 02, 2023

Very happy Everything ready and made purchase seamless I had drove 7 hours to pick up the car Got me in and out in a hurry Also went over car and preformed alignment while doing paper work More

by mike.brown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Puente
Jan 05, 2023 -

Jaguar West Houston responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2022

I had a flat tire and they took care of the issue very quickly for me even tho it was a random incident so I did not have an appointment More

by A P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 27, 2022 -

Jaguar West Houston responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 23, 2022

Jaguar West Houston takes such great care of me and my car. The service is always wonderful. I would not consider taking my Jaguar anywhere else for service. Jay Favorite was my service advisor and he More

by jlmacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Dec 26, 2022 -

Jaguar West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

I have to say after working for dealerships for 19 years, this was my first time to buy outside of the place I was working. John Puentes was phenomenal. Great communication and had lived up to all he had s More

by pazderny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Puentes
December 14, 2022

Very pleasant experience overall; no pressure, easy going environment. David kept me updated throughout the process; I would do business with this dealership anytime, specially with David. More

by javiergarcia195
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hudzietz
Dec 17, 2022 -

Jaguar West Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar West Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

The West Houston Jaguar dealership was very clean and organized. The staff was friendly and professional. I was greeted immediately when I walked in the door. More

by Daedriane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo, Chad, Micheal, Edwin
Dec 08, 2022 -

Jaguar West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 05, 2022

Dealership is responsive to my needs, generally efficient and civil, although on this visit some polish was left on interior chrome. More

by AlexASteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael,
Dec 08, 2022 -

Jaguar West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 01, 2022

This dealership has a very friendly sales team and always gives special treatment. Buying my jaguar was super fun! More

by VJG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Gomez
Dec 02, 2022 -

Jaguar West Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar West Houston. If you need more help, our team is available to talk -- safe travels!

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