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Jaguar West Houston

Katy, TX

4.8
102 Reviews

20415 Katy Fwy

Katy, TX

77450

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Showing 102 reviews

July 31, 2023

Very nice staff! Helpful and prompt service! I even booked just a few days before! More

by Kpcovillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were great!
Aug 07, 2023 -

Jaguar West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Professional, courteous, very helpful. Our used purchase had an issue and they repaired it. Overall, great experience. More

by rldupuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don, and sales manager
Jul 24, 2023 -

Jaguar West Houston responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Joseph Molina: my sales guy. .. is amazing I highly recommend this jaguar located in Katy. They will definitely help you get into your dream car. More

by victorb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Molina
Jul 30, 2023 -

Jaguar West Houston responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 17, 2023

They went over and beyond to make sure that I got the vehicles that I wanted. They were courteous and a pleasure to do business with. More

by collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Jul 30, 2023 -

Jaguar West Houston responded

Hi Collins, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 29, 2023

Very friendly and professional staff. David was extremely helpful and made the process run smoothly with my purchase. He even gave me a ride to drop off my rental! Customer service was on More

by john.rod1245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hudzietz
Jul 03, 2023 -

Jaguar West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 20, 2023

My service advisor, : Luis Motta, took excellent care of me and my vehicle. The team was very thorough and explains everything during my visit. I am very satisfied and will definitely be back for other ser More

by Moniquedmorgan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
: Luis Motta
Jun 23, 2023 -

Jaguar West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2023

Jay was so helpful and took care of all my needs. He really went above and beyond for me. I greatly appreciate him for that! More

by rolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 06, 2023 -

Jaguar West Houston responded

Hi Rolson, we're happy you found our staff to be so supportive during your experience here at Jaguar West Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

The staff was extremely helpful and courteous. They made sure that I was satisfied with my purchase . More

by shawn.mayfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim and Elena
Jun 05, 2023 -

Jaguar West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 29, 2023

The sales team and the financing department were top notch, patient, and honest. I’d love to go into further detail but the best things I can say, must be experienced. They were honest and thorough. We More

by Tommy Camp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ankenmann
Jun 01, 2023 -

Jaguar West Houston responded

Hello Tommy, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

Joseph and Kim were the best! Genuine, considerate, and helpful in everyway! This dealership did it right and cut out the BS. Thank you for making the trip worth it! More

by Comtpon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Molina, Kim Menard
May 30, 2023 -

Jaguar West Houston responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!