Jaguar West Houston

I have to really thank the General Manager, Martin Cohen and his team. Everyone was very professional and attentive. Special thanks to my salesman, Aaron and also Richard Dahl who helped me with with a chec and his team. Everyone was very professional and attentive. Special thanks to my salesman, Aaron and also Richard Dahl who helped me with with a check engine light that came on after I purchased the vehicle and some other minor cosmetic issues. This team is stellar! More

Donavan Thomas assisted me in the purchase of my new F-Pace. Donavan answered all my questions and made the process simple and easy. I also interacted with the dealerships manager, Chad, and appreciate F-Pace. Donavan answered all my questions and made the process simple and easy. I also interacted with the dealerships manager, Chad, and appreciated his attention. More

My preferred dealer for all my Jaguar XF service. Always do a great job with the repairs or service and service advisors are great to work with! Not going anywhere else. Always do a great job with the repairs or service and service advisors are great to work with! Not going anywhere else. More

The employees were friendly and straightforward. My only gripe is the lack of communication on why we had to wait over an hour for our Credit approval to be processed. I would’ve liked to have Atlea My only gripe is the lack of communication on why we had to wait over an hour for our Credit approval to be processed. I would’ve liked to have Atleast been in the room to hear what was going on. Instead I was treated as if the bank and the person going over my approval were having some sort of secret conversation behind closed doors. I wasn’t invited into the room until after the approval. A bit shady if you ask me. Other than that, the pushiness of the extra warranties was a bit overwhelming. I purposefully underdressed in an old T-shirt and dirty shoes to see if that would affect how I was greeted. Let’s just say the stereotypes are true in that regard. I didn’t feel like I was taken seriously until after my approval. More

Jaguar Land Rover was absolutely the nicest dealership we've ever been. Staffs are very friendly, especially Julio! Very clean, spacious place and cozy. Every person we've met there were very cordial and we've ever been. Staffs are very friendly, especially Julio! Very clean, spacious place and cozy. Every person we've met there were very cordial and attentive. Definitely a 5! Highly recommend! More

Daniel Terry was my salesman and he did an excellent job in looking for, locating and getting a great price for a vehicle that met my needs and fit my budget. After the decision the financial transaction wi in looking for, locating and getting a great price for a vehicle that met my needs and fit my budget. After the decision the financial transaction with Kimberly Menard was smooth and quick. The only issues I feel that need some adjustment was the vehicle service department need to tighten up slightly, their work was sub par for a dealership of this level. More

Good value and price on the car. However, it took 2.5 hours to finalize the sale after I scheduled a time to close the sale the previous day. Need better coordination between sales a However, it took 2.5 hours to finalize the sale after I scheduled a time to close the sale the previous day. Need better coordination between sales and financing to speed up the closing process. Also low ball offer on trade, I refused their offer. I end up driving car to another dealer and got cash offer for 33% more than their offer on the spot which I took. More

Professional, friendly - our sales professional, Donovan, was great to work with, as was Kim in finance. I would highly recommend this dealership to anyone looking for a no-pressure experience, and will defi was great to work with, as was Kim in finance. I would highly recommend this dealership to anyone looking for a no-pressure experience, and will definitely purchase from them again in the future. Overall, an excellent experience. More

Aaron is a great saleman! He informed me about all aspects of the Pathfinder and the process of buying the vehicles was pretty quick but in a good way. I thank Kim Menard in He informed me about all aspects of the Pathfinder and the process of buying the vehicles was pretty quick but in a good way. I thank Kim Menard in explaining to me the benefits of acquiring additional packages to me, that can help any incident, repairs, etc. Again, great customer service from Jaguar West Houston. More