Jaguar West Houston

Morris our service advisor is the best in the business will always come here as long as he is here thanks again will always come here as long as he is here thanks again More

Brought my Jaguar and Rover in for service, the service team did a good job. team did a good job. More

I explained most of this in my last rating and it finally got done. Now I have a problem with my wheels which need paint and I spoke about it when I dropped it off but nothing was done when they changed the got done. Now I have a problem with my wheels which need paint and I spoke about it when I dropped it off but nothing was done when they changed the tires! Now she says I have to leave it for a week and no replacement car. It seems like all my warranties and insurance is a problem to them and always feel I’m pushed to the bottom of the list and wait for months. I no longer want to deal with the woman I’ve been dealing with More

Very poor communication and service. Would not buy from here again and would not recommend Would not buy from here again and would not recommend More

Well I didn't get to drive Or even get to see inside. .it was still in the back .. to get ready to sell.. I only seen the outside of it before they opened. I never bought a car from a dealership.. but .it was still in the back .. to get ready to sell.. I only seen the outside of it before they opened. I never bought a car from a dealership.. but I put my trust in the associated.. •Jose Molina• .. which was a MISTAKE.. I kept telling him I'm only wanting and been looking for a fully loaded with all the bell and whistle and thought that was what they had there at the dealership .. *since the way the market is and having to pay a lot out of pocket. He knew that the challenger was not what I describe or what we been talking about for 7HRS. But he assured my loan officer .. as that is what I told her when he was right there with me and even handed him my phone to tell her the info on vehicle •AND he didn't even tell me not one time that it didn't and wasn't fully loaded WITH all the bells and whistles . ..NOT ONCE.. .. i didn't even see the car until the next day after heading back with money thinking that I got everything that I was telling him I wanted for I was there for 7hr .. but I did not receive even part of what we talked and agreed about between him and I in what I wanted in the car I'm putting my money in. DAM FOR 7HR and he didn't even tell me the truth .. SHAME ON YOU AND Jaguar West Houston for treating me like this and fully knowing what I wanted in my purchase. More

Very professional. In general i am happy with a Jaguar warranty 60000 miles and all maintenance including. Probably will consider to buy another Jaguar. In general i am happy with a Jaguar warranty 60000 miles and all maintenance including. Probably will consider to buy another Jaguar. More

Julio gave great service when purchasing my car! He was so helpful Thank you for everything! He was so helpful Thank you for everything! More

Edwin you amazing and very helpful. He made it easy. The proses was extremely painless He made it easy. The proses was extremely painless More

The staff ( salesman and finance) were very nice and accommodating. The car was cleaned and gassed up for me ! They weren't pushy for extras and explained all warranty's available. accommodating. The car was cleaned and gassed up for me ! They weren't pushy for extras and explained all warranty's available. More

The staff members are very professional and friendly. Ashley was always ready to help, to assist me. Congratulations for your excellent service. Ashley was always ready to help, to assist me. Congratulations for your excellent service. More