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Jaguar West Houston

Katy, TX

4.8
102 Reviews

20415 Katy Fwy

Katy, TX

77450

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Showing 102 reviews

August 01, 2024

Tanner was our service provider. He was so great to work with! Very professional and friendly! More

by Hesteldh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Aug 02, 2024 -

Jaguar West Houston responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

Services provided were as I expected. Land Rover as usual making things right and in a timely manner. Jedidiath kept me updated and if didn’t get a hold of him, Todd manager was able to a More

by Nora Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jedidiath and Todd
Jun 17, 2024 -

Jaguar West Houston responded

Hi Nora, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2024

Our sales person was amazing. I would buy a car from her again for sure. The dealership itself was not bad but it took forever. There is no reason a cash deal should have taken ov More

by kkbehrens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anne Tran. Alyssa Romo
May 22, 2024 -

Jaguar West Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

This experiance of buying our new vehicle from this dealer has been amazing. They were so easy going. The process was stress free and enjoyable. A big thank you to our amazing sales associate Donavan More

by Boffona79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas
Apr 12, 2024 -

Jaguar West Houston responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 03, 2024

I came in for service and worked with Doug. He is fantastic. Professional, attentive, and took care of the issue quickly. I was able to meet a few of the other technicians and they all made me More

by DanW71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 05, 2024 -

Jaguar West Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Jaguar West Houston and we hope to be of service again in the future.

March 19, 2024

Nice experience Alejandro Motta make the entire transaction really easy no xxxxxxxx back and for negosiation in general easy process More

by caldron.strings0e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Motta
Mar 21, 2024 -

Jaguar West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 01, 2024

Daniel Terry assisted us in the purchase of a new Jaguar F-Pace and was super knowledgeable about the car's features and helpful in getting us through the negotiation process as quickly as possible. We are More

by louiswilliams1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Terry
Mar 06, 2024 -

Jaguar West Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar West Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2024

Customer service was wonderful from start to finish. Our experience was very pleasant. We will be coming in the near future to make another car purchase. More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Molina
Feb 26, 2024 -

Jaguar West Houston responded

Hi Jackie, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

I can recommend Jaguar West Houston with all my heart. No hidden fees, fast and easy-going financing. Very competent and helpful staff. The car was prepared very well, both mechanically and visually. Rece More

by Matt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 21, 2023 -

Jaguar West Houston responded

Thanks so much for the warm recommendation of the team here at Jaguar West Houston. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 14, 2023

I felt comfortable and not pressured. Everyone was professional and helpful throughout my entire process. The car is beautiful. More

by Danielle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro and Joseph
Oct 16, 2023 -

Jaguar West Houston responded

Hi Danielle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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