Jaguar West Ashley

Great First Experience Garrett Watson and Matt Dieterich were very friendly and professional to deal with while negotiating price and closing the deal. Definitely would reco Garrett Watson and Matt Dieterich were very friendly and professional to deal with while negotiating price and closing the deal. Definitely would recommend Baker Jaguar. More

Part Two. Engine Coolant Light Well, it came on again. The engine coolant light. So, we requested a loaner and a pickup of the 2019 E-Pace from our home. Nice service but, it to Well, it came on again. The engine coolant light. So, we requested a loaner and a pickup of the 2019 E-Pace from our home. Nice service but, it took the better part of a week to get the loaner. Received car on a Friday. We didn't hear back until the next Tuesday. Because, I contacted them. Said they pressure tested and no leaks. Also, they bled the radiator. Not satisfied I elevated the situation. The service manager said he would have the radiator flushed. Part three next. More

First time here, new to the area..in for routine service- wait was not long, the service writer was pleasant enough however, really not sure what service was preformed. When my car was returned to me the tir wait was not long, the service writer was pleasant enough however, really not sure what service was preformed. When my car was returned to me the tire warning light was lit and a warning of low tire pressure was displayed ( no one noticed? ) the car looked like it was washed by a ten year old- interior was not even wiped down . The next morning entering my vehicle the low coolant light was lit, did anyone check the fluid levels ? Was a oil change done and absolutely nothing else ? More

Great service and my service manager, Victor Salado, was fantastic He keep me informed about the progress and his communication skills are very professional I only wish the entrance and exit as well as fantastic He keep me informed about the progress and his communication skills are very professional I only wish the entrance and exit as well as customer waiting area was more like the Mercedes. Us Jaguar customers feel like the neglected step child ! More

Excellent Service Chad and the service team are great, I bought my XJ in for new tires and service, I was please service quick turnaround. I always receive great servi Chad and the service team are great, I bought my XJ in for new tires and service, I was please service quick turnaround. I always receive great service. Thanks Chad. More

Very professional yet super friendly service! Took my car into the dealership for the first time. I was met as I parked the car and turned over to my "service" professional. I was told exactly w Took my car into the dealership for the first time. I was met as I parked the car and turned over to my "service" professional. I was told exactly what they were going to do and they also inquired if I had any other issues. Minor issue was taken care of quickly and efficiently. Was extremely impressed with how I was dealt with. More

Repair of minor damage I had a damaged wing mirror and rocker panel. Chad the service representative chased the parts down directly which took a while. However, actual repai I had a damaged wing mirror and rocker panel. Chad the service representative chased the parts down directly which took a while. However, actual repair was handled well and was completed quickly. More

Service was excellent. My car was in longer than anticipated but Dustyn in Service Dept kept me updated . They handled necessary repairs and navigation update and I am very pleased Thank you Also anticipated but Dustyn in Service Dept kept me updated . They handled necessary repairs and navigation update and I am very pleased Thank you Also Paige Chapman taking care of getting my car in for service In a timely manner More

Promt scheduling, Quick repair I call for a warranty repair of trunk button. Service worked with parts to ensure that part was in stock before my appointment. Work began on time I call for a warranty repair of trunk button. Service worked with parts to ensure that part was in stock before my appointment. Work began on time and was completed quickly. I enjoyed the complimentary cup of coffee and car wash. Very satisfied. More

Perfect From start to finish my repair was perfect. Completion was ahead of schedule and I was promptly informed. The car was washed and returned to me in t From start to finish my repair was perfect. Completion was ahead of schedule and I was promptly informed. The car was washed and returned to me in the same condition I left it with them. More