Jaguar Sudbury - Service Center

The worst Jaguar Dealer Service I have ever seen. It took them 2 weeks for fuel pump replacement. When we drove home, we smelled strong gas smell around the car. we placed a large card board under the took them 2 weeks for fuel pump replacement. When we drove home, we smelled strong gas smell around the car. we placed a large card board under the car, and unfortunately, we see a big leak below the car in front of the gas tank. We were fortunate that the car did not blow up or went on fire while driving on the I95. When opening the hood to check the oil, I find that the Engine Cover was broken and cracked then held together by glue!!!! While driving I hear a rattle from the back to find out that the rear seat clips are broken which they did not tell us about. In conclusion a dishonest unprofessional service dealership you should stay away from. Unless maybe simple tasks like an oil change or tire rotation. More

Javier was great! I had a problem with my car battery (had to jump it) and he got me right in - tested it and determined that it wasn't working properly. He proceeded to have it changed out and also ins (had to jump it) and he got me right in - tested it and determined that it wasn't working properly. He proceeded to have it changed out and also installed another part that had come in since my last visit. All this in less than two hours and without an appointment! Couldn't have asked for more. More

Recently completed my first visit to Jaguar of Sudbury dealership. Professional well-organized management. Top level service personnel. Highly recommended. J Cataldo (former professional race car d dealership. Professional well-organized management. Top level service personnel. Highly recommended. J Cataldo (former professional race car driver) More

Prompt professional service. Went out of their way to help. help. More

Service is excellent. The people there are knowledgeable, professional, and friendly. They do a great job servicing your car but will also make you aware of any additional needs beyond whatever maintenance w professional, and friendly. They do a great job servicing your car but will also make you aware of any additional needs beyond whatever maintenance was scheduled. More

Outstanding service!!! Javier was very kind and took a lot of time explaining everything to me. I feel very safe with him as my service advisor. Thank you Javier!!! lot of time explaining everything to me. I feel very safe with him as my service advisor. Thank you Javier!!! More

This is a great place to get your car serviced. It’s newly renovated. The customer lounge is comfortable and bright. The people are very polite and friendly. newly renovated. The customer lounge is comfortable and bright. The people are very polite and friendly. More

Always exemplary service!I have worked with this Always exemplary service! I have worked with this dealership since they acquired the Jaguar brand and am always impressed by the treatment that my ve Always exemplary service! I have worked with this dealership since they acquired the Jaguar brand and am always impressed by the treatment that my vehicle and I receive. More

I am very pleased with the service at Jaguar in Sudbury, MA. I enjoyed working with the service man. He was extremely helpful in every way possible. Thanks Jorge!! MA. I enjoyed working with the service man. He was extremely helpful in every way possible. Thanks Jorge!! More

Service was scheduled quickly. The dealer stood behind Service was scheduled quickly. The dealer stood behind the product and made the repair quickly. There was a situation with a manufacturer (tires) de Service was scheduled quickly. The dealer stood behind the product and made the repair quickly. There was a situation with a manufacturer (tires) defect. Service department went to bat for us and got the product covered. First class service! We’ll be back again! More