Jaguar Sudbury - Service Center

Vehicle was in for the Annual service maintenance. Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy w Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy with the work done and service from Ryan. More

They do a great job at Sudbury Jaguar. Surprisingly after a month of having my car they didn’t clean the interior. I’d still recommend them to anyone. a month of having my car they didn’t clean the interior. I’d still recommend them to anyone. More

Service was great but I had a hard time getting connected to some one on the phone. When I called on several occasions, the line would disconnect when I was transferred to service. Also, when I bought the v to some one on the phone. When I called on several occasions, the line would disconnect when I was transferred to service. Also, when I bought the vehicle I was told that I would be able to have my car picked up at my home for service but when I scheduled my service, I was told they did not come out to my area, that it was too far! That was a big consideration when I bought my car and very disappointing when I was told they would not pick it up. More

Friendly associates. Clean facility. Had a good process for dealing with the service customers. John Dunbar was extremely helpful. for dealing with the service customers. John Dunbar was extremely helpful. More

The service was excellent. They fit me in, treated me with professionalism and we're efficient and polite. I would use them again in a minute with professionalism and we're efficient and polite. I would use them again in a minute More

I had an excellent and pleasant experience. Detailed explanation of required service and repair was provided. Very friendly and professional employees. Will definitely return again. explanation of required service and repair was provided. Very friendly and professional employees. Will definitely return again. More

Excellent customer service! My service adviser Bobby Wendler is amazing! He always aims to please. There’s never a doubt in my mind that when my cars are brought in for service at Land Rover Jaguar in S Wendler is amazing! He always aims to please. There’s never a doubt in my mind that when my cars are brought in for service at Land Rover Jaguar in Sudbury, I never feel as though I am being taken for an expensive ride. Bobby is up front snd tells me what the cost will be. He keeps me updated quite often. Bobby is the best service advisor I ever dealt with! More

Excellent Staff & Service !!First time Jaguar purchase Excellent Staff & Service !! First time Jaguar purchase everything was great I have owned numerous vehicles over the past years so far to date Herb Excellent Staff & Service !! First time Jaguar purchase everything was great I have owned numerous vehicles over the past years so far to date Herb Chambers Sudbury has treated me the best ! More

The worst Jaguar Dealer Service I have ever seen. It took them 2 weeks for fuel pump replacement. When we drove home, we smelled strong gas smell around the car. we placed a large card board under the took them 2 weeks for fuel pump replacement. When we drove home, we smelled strong gas smell around the car. we placed a large card board under the car, and unfortunately, we see a big leak below the car in front of the gas tank. We were fortunate that the car did not blow up or went on fire while driving on the I95. When opening the hood to check the oil, I find that the Engine Cover was broken and cracked then held together by glue!!!! While driving I hear a rattle from the back to find out that the rear seat clips are broken which they did not tell us about. In conclusion a dishonest unprofessional service dealership you should stay away from. Unless maybe simple tasks like an oil change or tire rotation. More

Javier was great! I had a problem with my car battery (had to jump it) and he got me right in - tested it and determined that it wasn't working properly. He proceeded to have it changed out and also ins (had to jump it) and he got me right in - tested it and determined that it wasn't working properly. He proceeded to have it changed out and also installed another part that had come in since my last visit. All this in less than two hours and without an appointment! Couldn't have asked for more. More