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Jaguar Sudbury - Service Center

Sudbury, MA

4.7
104 Reviews

104 Reviews of Jaguar Sudbury - Service Center

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December 22, 2021

My service representative Ryan went the extra yard to save me significant money.. This was a very pleasant surprise and extremely helpful a Christmas time. The overall wait time estimate that he stated b More

by Ted Minior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
Dec 23, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Wow, Ted! Thank you for the kind words and five-star rating for Ryan and the team! We look forward to seeing you at your next service visit! - Jaguar Sudbury

October 31, 2021

The whole team was great. Ryan kept me in the loop the whole way. He was awesome. More

by pmeikle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I mainly dealt with Ryan…he should get 5 stars also. , Frank Fox, Tom Shusda
Nov 02, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're glad Ryan could help you feel confident coming to Jaguar Sudbury! Thank you for rating us five stars!

October 15, 2021

Friendly, courteous service , with attention to the customer. All service performed as needed and was a pleasant experience. More

by dennisdegara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 18, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for rating us five stars, Dennis! We are glad to have you as a Jaguar Sudbury customer!

October 15, 2021

I had a great experience with this dealership my vehicle was fixed quickly and at a reasonable cost. Aya was pleasure to deal with. I would highly recommend this Jaguar dealership More

by Kipmiester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aya
Oct 18, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're so happy the Jaguar Sudbury team could help you maintain your ride! Thank you for leaving Aya and the team your five-star rating!

September 17, 2021

Vehicle was in for the Annual service maintenance. Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy w More

by TeamG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 17, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thanks so much for the glowing review and five-star rating! Ryan and the Jaguar Sudbury team are glad to have you as our customer!

September 07, 2021

They do a great job at Sudbury Jaguar. Surprisingly after a month of having my car they didn’t clean the interior. I’d still recommend them to anyone. More

by Dougbevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're happy to hear it, Doug! Thank you for leaving us your honest feedback and rating! - Jaguar Sudbury

August 31, 2021

Service was great but I had a hard time getting connected to some one on the phone. When I called on several occasions, the line would disconnect when I was transferred to service. Also, when I bought the v More

by Dianabk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 02, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for bringing this to my attention. I'm sorry to hear of your disappointment and will be investigating this situation further with our service team. If you'd like to speak with us in great detail, please feel free to contact me directly. Thanks again, Michael Knox - General Manager - mknox@herbchambers.com

August 13, 2021

Friendly associates. Clean facility. Had a good process for dealing with the service customers. John Dunbar was extremely helpful. More

by jlh01776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Aug 13, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for taking the time to leave us a review! We're glad John was helpful to you during your visit and we hope to see you again next time here at Jaguar Sudbury!

August 05, 2021

The service was excellent. They fit me in, treated me with professionalism and we're efficient and polite. I would use them again in a minute More

by Eesakoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Aug 05, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We couldn't ask for a better review of Jaguar Sudbury! Thanks so much, we look forward to your next visit!

July 29, 2021

I had an excellent and pleasant experience. Detailed explanation of required service and repair was provided. Very friendly and professional employees. Will definitely return again. More

by Wolfram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Jul 30, 2021 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're so happy to hear this! Thanks for the great review, as well as your business, and we'll see you next time here at Jaguar Sudbury!

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