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Jaguar Sudbury - Service Center

Sudbury, MA

4.8
100 Reviews

100 Reviews of Jaguar Sudbury - Service Center

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November 01, 2023

Efficient, friendly service. All of the work was performed on time and substitute transportation worked out perfectly. More

by Brianrmcmahonjag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Albano, Jonathan Lorizio
Nov 01, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're glad to know that you found our service efficient and friendly at Jaguar Sudbury. We always aim for timely work completion and convenient transportation solutions. Thanks for the positive feedback!

August 26, 2023

This place has gone down hill. Impossible to get someone on the phone. Called and left the service manager multiple messages. Never heard back More

by RoverGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luiz Augusto Angelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya Badreddine, Bryson Paulding
Aug 29, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

It's important for us that all of our customers receive prompt and efficient service, so it's disappointing we've fallen short here. I'd like the opportunity to address this directly with you - please feel free to contact me at your earliest convenience. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

August 23, 2023

Kept me informed as to status of my vehicle. . rep followed and answer any questions promptly! More

by Bwinske692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 24, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We really appreciate you taking the time to leave Jaguar Sudbury this awesome review, thank you!

August 18, 2023

The service department (Bryson) was very welcoming and attentive to my vehicle’s maintenance needs. He was quick to schedule the appointment also provided a mode of transportation home for the vehicle dr More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aya Badreddine, Bryson Paulding
Aug 18, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi JD, it's great to know that Bryson and our service department at Jaguar Sudbury were able to provide you with a welcoming experience. We're here for any future maintenance needs! Safe travels!

July 28, 2023

Because Jaguar Sudbury they are the best of the best, I always get treated like I am the only customer. More

by Tkhoury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern service tech, Aya Badreddine, Bryson Paulding
Jul 31, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for the 5-star rating! We're delighted to hear that you always feel valued at Jaguar Sudbury. We'll see you next time!

July 25, 2023

I have always been satisfied with the service I have received. At this appointment Ryan was professional and kept me updated. More

by jwitowski49
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
Jul 25, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for being a loyal customer! We're happy to hear that Ryan and our team at Jaguar Sudbury were able to provide you with top-notch service. Looking forward to your next visit! Safe travels!

June 24, 2023

We purchased a new E Pace a year ago and were very impressed with the Herb Chamber’s Jaguar/Land Rover Sudbury staff and their buying process. Every member of their Team are high level professionals More

by sullivanwest332
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aya Badreddine, Bryson Paulding
Jun 26, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you so much for your kind words! We are delighted to hear that our team at Land Rover Sudbury provided you with exceptional customer service during both the buying process and your recent service visit. Bryson, Aya, and Caleb will be ecstatic to know that their efforts were appreciated. We truly value your recommendation and look forward to serving you in the future!

June 08, 2023

Brought my Jaguar in for a complimentary mid-life service. Was done quickly and efficiently. Was given a ride home and picked up again when the car was finished. They did more than anticipated and un More

by darkstartransport@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard-Valet, Ryan Yeomans
Jun 08, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're thrilled to hear that your complimentary mid-life service appointment here at Jaguar Sudbury exceeded expectations! Our team takes pride in the efficiency and courtesy we provide every guest, and we hope you felt well taken care of during your visit. Thank you for recommending us to others, and we look forward to your next visit!

June 02, 2023

Everything was professionally done and very efficient from the drop off, updates throughout day and pick up More

by mark.pilotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Jun 02, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Mark, Thank you for taking the time and rating us five stars. It means a lot to hear that our team at Jaguar Sudbury has provided excellent service to you. We look forward to assisting you again in the future. Drive safely.

May 25, 2023

You are always first! Customer is most important part of equation! Always welcome and most concerned about your problems! More

by atlee6633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Yeomans
May 26, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're so happy you feel taken care of here at Jaguar Sudbury! We hope that you continue to visit us for all your service needs! Thank you!

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