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Jaguar Sudbury - Service Center

Sudbury, MA

4.8
100 Reviews
Call Service Center (508) 650-8822

100 Reviews of Jaguar Sudbury - Service Center

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February 14, 2024

Excellent service from start to finish always a pleasure to work with everyone there. 5 star service More

by lynnatkins0lha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Lynna, we're thrilled to hear that you enjoyed our service from start to finish during your visit to Jaguar Sudbury! We'll see you next time! Safe travels!

February 13, 2024

We had delays getting a part to fix my vehicle, but Aya and Fabio were a tremendous help. Top notch, professional staff. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aya Badreddine, Fabio Marini
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Feb 14, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Rob, we're glad to know Aya and Fabio were able to assist you with your needs at Jaguar Sudbury. We appreciate your patience and understanding! Thank you for choosing us! We'll see you next time. Safe travels!

February 09, 2024

Always the friendliest, and most thorough care for my car. Always listen and are able to get you in asap when needed. More

by MelM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Patsouris
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Feb 09, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to know that you've had such positive experiences with our team at Jaguar Sudbury. We always aim for top-notch service and quick turnaround times! Drive safely!

January 24, 2024

They did a great job . Everyone was very nice there . Our car looks amazing . Thank - you More

by dprochnow1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Marini and Aya Bedreddine
Report | Print
Jan 25, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for trusting the Jaguar Sudbury team with your vehicle! We appreciate the kind feedback and hope you won't hesitate to reach out if we can assist you with any future automotive needs!

January 23, 2024

Work was completed as requested and Derick and rest of service people were very friendly and professional. More

by bill.bogert67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Tavares
Report | Print
Jan 23, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're glad to know that Derick and our service team at Jaguar Sudbury met your expectations! Thanks for the positive feedback, we appreciate it.

January 23, 2024

The communication was clear and responsive. My vehicle services requested were completed in a timely manner. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Patsouris
Report | Print
Jan 23, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're glad to know that you found our communication clear and responsive at Jaguar Sudbury. Thank you for trusting us with your vehicle's service needs!

December 19, 2023

The service manager Aya was very helpful professional and friendly. Service writer Bryson was very lax in responding to messages. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Report | Print
Dec 19, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for the review. We appreciate your feedback and will make sure it gets shared with the appropriate members of our team. Please don't hesitate to reach out if we can be of service again in the future! - Jaguar Sudbury

December 12, 2023

Service department is excellent. Mario Lopez is a great advisor. It was a pleasure working with him. More

by rray1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zashary Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Albano
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Dec 12, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi R Ray! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service department at Jaguar Sudbury, and we appreciate your positive feedback about Mario. We're proud to have him on our team, and we'll be sure to pass along your compliments to him.

December 06, 2023

They're busy so it's difficult to get in there sometimes. But they're efficient and professional once you're in. Addressed the problem and then drove with me to ensure it was all good. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding, George Patsouris
Report | Print
Dec 07, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Mark! We appreciate your patience and understanding with our busy schedule at Jaguar Sudbury. We're glad to know that you were satisfied with the service once you got in! Safe travels!

November 24, 2023

I always prefer to have my car serviced here as the customer service is very good. This time I was not able to drive so they arranged pickup and return for me. When they missed the original booking da More

by agoodman247
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Dwight
Report | Print
Nov 27, 2023 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're glad to know that you had a great experience with our service team at Jaguar Sudbury. We always aim to go the extra mile for our customers, and we appreciate your understanding! Thank you for choosing us! We'll see you next time. Enjoy that fresh detail!

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