Back

Jaguar Sudbury - Service Center

Sudbury, MA

4.8
100 Reviews

100 Reviews of Jaguar Sudbury - Service Center

Sort by
August 07, 2024

I brought the Range Rover Sport in because there was an intermittent misfire. They did a diagnostic check and found that the misfire was in 4 out of 6 cylinders. They did a software update which eliminated More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda Gomes
Aug 07, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for sharing your positive experience with Jaguar Sudbury! We're glad to hear that Eduarda and the team were able to resolve the issue and provide excellent service. Enjoy your smooth ride in the Range Rover Sport!

July 29, 2024

service advisor attentive as to needs and made sure that all required service was done More

by danajohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda
Aug 01, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Dana, We're happy to hear our team made this a great experience! Thank you for choosing Jaguar Sudbury!

July 27, 2024

Purchasing was grear. Salesperson was fantastic. No pressure, fair, great followup. First time back for service was awful. I definitely will not be going back. More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Caissie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

If you're open to discussing further, please reach out so we can make things right. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

July 26, 2024

Service advisor was excellent and made all the difference! I had a good overall experience. More

by Barry
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for your kind words, Barry! We appreciate your business and look forward to seeing you next time at Jaguar Sudbury!

May 30, 2024

I love this dealership. So professional, friendly and helpful. I was pleased to discover my car was still under warranty! More

by jpmats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for sharing the love! We look forward to seeing you next time at Jaguar Sudbury!

May 22, 2024

As always Land Rover Sudbury was extremely courteous throughout the entire process. The work was completed while I waited and all items were completed. More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stein, Setvice Advisor
May 22, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi G L Kaplan! We're glad to know you had a positive experience with us at Jaguar Sudbury! We always aim for efficiency and courtesy. Thanks for the review, we appreciate it!

April 18, 2024

Bobby the service manager is optimo. Thank god you have him. That’s why I go there More

by larhir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Jaguar Sudbury

March 19, 2024

Derek is the best! Professional, helpful - the service on my vehicle was completed quickly and seamlessly. More

by glorialordking
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're so glad to know that Derek provided you with top-notch service at Jaguar Sudbury! Thanks for the positive feedback, and we hope your vehicle is running smoothly.

March 06, 2024

The Jaguar Land Rover dealership in Sudbury has always been very accommodating and helpful. Every time I visit for car service I am treated like a queen and was allowed access to a conference room so that More

by cnoyes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Diaz, Mario Lopez
Mar 06, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi C Noyes! We're so glad to know that you've consistently had a positive experience with us at Jaguar Sudbury. It's great to learn that Derek was able to assist and explain the services in detail, while also accommodating an extra service for you. We appreciate your kind words about our team going above and beyond!

February 21, 2024

I’ve bought 2 cars from Herb Chambers Sudbury and have had great success !! I’ve had my cars serviced there and by far they go above and beyond for me !! Always great service !! I’ve never had an issue th More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to know that you've had such positive experiences with us at Jaguar Sudbury, both in purchasing and servicing your cars. We always aim to go above and beyond for our customers! Thanks so much for the review.

2
...