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Jaguar Sudbury Certified Pre-Owned & Service
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 256 reviews
Service advisor was excellent and made all the difference! I had a good overall experience. difference! I had a good overall experience. More
To be frank Luiz Angelo (General manager) I don’t know how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of t how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of the “team” over at Jaguar Land Rover of Sudbury are a despicable representation of customer service. Little to my knowledge that when I bought my 2019 jaguar it would soon end up needing an engine brand new to say the least. Please also don’t get me started on getting any of the paperwork for the engine besides just an engine number for a website that shows you nothing. That being said based on the carelessness of the Jaguar technicians. Not only did my car end up back at the Sudbury jaguar Land Rover dealership location 2x but the service and lack of communication from these people at the dealership Luiz Angelo (general manager) Neil Fishbone(shady salesman) the rest of the “team” disgusts me. I hope that people see this a stick on the side of caution when purchasing ANY vehicle from them. You will be looked down upon if you dress a certain way. Like a blue collar worker like my self if you show up in your work clothes be prepared to get taken advantage of. If you do see a response to this by the people over at Sudbury bragging about how the gave me a loaner car at no cost to me and a new engine free of charge (no money out of my pocket) That’s true. But why would I have to pay for a loaner or a new engine if the technicians on hand did their job properly. I also have pictures of my car collecting dust up on a lift for 3 months…… I drove the car a total of 6 times. The rest of the time was in the dealers possession . Great way to start my new vehicle purchase . Especially when I work so hard to get to be blessed enough to have a car like that. -Justin Strong More
I love this dealership. So professional, friendly and helpful. I was pleased to discover my car was still under warranty! So professional, friendly and helpful. I was pleased to discover my car was still under warranty! More
Myself and my family are extremely happy and as always we are amazed how professional and nice people are at this dealership. I want to espacially thanlk Luiz Angelo the sales manager and the service manager are amazed how professional and nice people are at this dealership. I want to espacially thanlk Luiz Angelo the sales manager and the service manager Craig N for taking the extra mile to make everything easy for us. I also want to thank Zachary at finance for his hard work. More
As always Land Rover Sudbury was extremely courteous throughout the entire process. The work was completed while I waited and all items were completed. throughout the entire process. The work was completed while I waited and all items were completed. More
Bobby the service manager is optimo. Thank god you have him. That’s why I go there Thank god you have him. That’s why I go there More
Derek is the best! Professional, helpful - the service on my vehicle was completed quickly and seamlessly. Professional, helpful - the service on my vehicle was completed quickly and seamlessly. More
The Jaguar Land Rover dealership in Sudbury has always been very accommodating and helpful. Every time I visit for car service I am treated like a queen and was allowed access to a conference room so that been very accommodating and helpful. Every time I visit for car service I am treated like a queen and was allowed access to a conference room so that I could work comfortably on my laptop. Derek Simpson was very thorough (but not ‘too’ thorough) with explaining the services rendered and even fit in an extra service that I had overlooked. Additionally, the mechanic heard a slight noise and ordered a part for my wheel that I will go back to have put on when it comes in. 10 stars for this dealership on service - they went above and beyond as always! More
I’ve bought 2 cars from Herb Chambers Sudbury and have had great success !! I’ve had my cars serviced there and by far they go above and beyond for me !! Always great service !! I’ve never had an issue th had great success !! I’ve had my cars serviced there and by far they go above and beyond for me !! Always great service !! I’ve never had an issue they couldn’t fix !!! More
Excellent service from start to finish always a pleasure to work with everyone there. 5 star service to work with everyone there. 5 star service More