Jaguar Sudbury Certified Pre-Owned & Service
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 253 reviews
Jaguar Sudbury and Robert Wendler always provide top service. They are very detailed and customer oriented. service. They are very detailed and customer oriented. More
Very professional and courteous experience. Everyone was extremely helpful and we are very pleased with our car purchase experoence. A special thanks to Neisha and Zashary! Everyone was extremely helpful and we are very pleased with our car purchase experoence. A special thanks to Neisha and Zashary! More
I brought the Range Rover Sport in because there was an intermittent misfire. They did a diagnostic check and found that the misfire was in 4 out of 6 cylinders. They did a software update which eliminated intermittent misfire. They did a diagnostic check and found that the misfire was in 4 out of 6 cylinders. They did a software update which eliminated the problem. Eduarda, the service advisors treated me with great respect and kept me updated while I waited. Once complete the car was washed and cleaned inside and out. It was an excellent experience. More
Very impressed with everyone I've met at Land Rover Sudbury this past week. Everyone has gone out of their way to help me with my plans to get a new car. Thanks to everyone! Sudbury this past week. Everyone has gone out of their way to help me with my plans to get a new car. Thanks to everyone! More
Purchasing was grear. Salesperson was fantastic. No pressure, fair, great followup. First time back for service was awful. I definitely will not be going back. Salesperson was fantastic. No pressure, fair, great followup. First time back for service was awful. I definitely will not be going back. More
Service advisor was excellent and made all the difference! I had a good overall experience. difference! I had a good overall experience. More
To be frank Luiz Angelo (General manager) I don’t know how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of t how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of the “team” over at Jaguar Land Rover of Sudbury are a despicable representation of customer service. Little to my knowledge that when I bought my 2019 jaguar it would soon end up needing an engine brand new to say the least. Please also don’t get me started on getting any of the paperwork for the engine besides just an engine number for a website that shows you nothing. That being said based on the carelessness of the Jaguar technicians. Not only did my car end up back at the Sudbury jaguar Land Rover dealership location 2x but the service and lack of communication from these people at the dealership Luiz Angelo (general manager) Neil Fishbone(shady salesman) the rest of the “team” disgusts me. I hope that people see this a stick on the side of caution when purchasing ANY vehicle from them. You will be looked down upon if you dress a certain way. Like a blue collar worker like my self if you show up in your work clothes be prepared to get taken advantage of. If you do see a response to this by the people over at Sudbury bragging about how the gave me a loaner car at no cost to me and a new engine free of charge (no money out of my pocket) That’s true. But why would I have to pay for a loaner or a new engine if the technicians on hand did their job properly. I also have pictures of my car collecting dust up on a lift for 3 months…… I drove the car a total of 6 times. The rest of the time was in the dealers possession . Great way to start my new vehicle purchase . Especially when I work so hard to get to be blessed enough to have a car like that. -Justin Strong More
I love this dealership. So professional, friendly and helpful. I was pleased to discover my car was still under warranty! So professional, friendly and helpful. I was pleased to discover my car was still under warranty! More