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Jaguar Sudbury Certified Pre-Owned & Service
Sudbury, MA
260 Reviews
At Jaguar Sudbury Certified Pre-Owned & Service, our sales, service and financing specialists are standing by to meet your every need. Whether you're visiting to buy a certified pre-owned Jaguar, receive Jaguar service, you can rest assured that our team will meet and exceed your expectations. Take your time browsing our inventory and don't hesitate to ask us any questions; our entire team is Jaguar-certified, so we have a wealth of knowledge about our vehicles that we're happy to share with you.
The finely crafted luxury cars you'll find at our dealership have been outfitted with modern amenities and advanced technologies, giving you the refined driving experience that you've been seeking. Our dealership has access to thousands of pre-owned vehicles if you're interested in driving home one of our used luxury cars, and our return policies take the stress out of car-buying. If you find that the vehicle you select isn't for you, you can simply return or exchange it at our dealership, no questions asked! And as a Herb Chambers Company, you can enjoy the different perks we proudly offer, such as our SMART Pricing policy. Whether you're interested in exploring our inventory of certified pre-owned Jaguar vehicles or browsing our wide selection of pre-owned vehicles from many top makes, you'll find exactly what you're looking for at Jaguar Sudbury Certified Pre-Owned & Service. To complement our stellar collection of products, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants and needs is an expansive certified Jaguar parts store, and state-of-the art car service center dedicated to keeping your car young at heart until the day you decide to retire it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 260 reviews
September 17, 2021
Vehicle was in for the Annual service maintenance. Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy w Although it was I for several days (a bit longer than expected) Ryan the service advisor was great and kept me updated. Overall, I’m very happy with the work done and service from Ryan. More
by TeamG
Employees Worked With
Ryan
September 11, 2021
The front end of the sale was good. Cash deal on a 2011 Lexus RX 350. I was assured by the sales staff that *any* cars with issues would go straight to auction and would never be in their lot for purchase: Lexus RX 350. I was assured by the sales staff that *any* cars with issues would go straight to auction and would never be in their lot for purchase: 2 weeks after i took delivery of the car, the dealership showed it’s true colours. The GM, Mike Knox, accepted ZERO responsibility for an issue with the steering column which will cost me several thousand dollars to repair. He instead passed the buck to Lexus of Sharon. It was clear to me from my last conversation w/ Mr. Knox that he has absolutely NO interest in standing behind a vehicle which his dealership sold to me just a few weeks ago. This is the sort of behavior i would expect from some shed mom and pop spot in a busted hill town. Mike Knox’s failure to address this issue is NOT doing the Herb Chambers brand ANY favours. The Service Manager at Lexus of Sharon has offered a remarkable polarity to Mike Knox’s absolute failure to accept responsibility and and address it. I will have my car serviced at the Sharon Lexus location until the wheels fall off. More
by ppgf
Employees Worked With
Mike Knox
September 07, 2021
They do a great job at Sudbury Jaguar. Surprisingly after a month of having my car they didn’t clean the interior. I’d still recommend them to anyone. a month of having my car they didn’t clean the interior. I’d still recommend them to anyone. More
by Dougbevins
Employees Worked With
August 31, 2021
Service was great but I had a hard time getting connected to some one on the phone. When I called on several occasions, the line would disconnect when I was transferred to service. Also, when I bought the v to some one on the phone. When I called on several occasions, the line would disconnect when I was transferred to service. Also, when I bought the vehicle I was told that I would be able to have my car picked up at my home for service but when I scheduled my service, I was told they did not come out to my area, that it was too far! That was a big consideration when I bought my car and very disappointing when I was told they would not pick it up. More
by Dianabk
Employees Worked With
Javier
August 23, 2021
Neil Fishbone took very good care of me from the start to finish!!! Jaguar Sudbury appreciate my business specially as a loyal and returning customer!!! 5⭐ all the way!!! finish!!! Jaguar Sudbury appreciate my business specially as a loyal and returning customer!!! 5⭐ all the way!!! More
by Danny Boy
Employees Worked With
July 29, 2021
I had an excellent and pleasant experience. Detailed explanation of required service and repair was provided. Very friendly and professional employees. Will definitely return again. explanation of required service and repair was provided. Very friendly and professional employees. Will definitely return again. More
by Wolfram
Employees Worked With
Tom Shusda
July 19, 2021
Excellent customer service! My service adviser Bobby Wendler is amazing! He always aims to please. There’s never a doubt in my mind that when my cars are brought in for service at Land Rover Jaguar in S Wendler is amazing! He always aims to please. There’s never a doubt in my mind that when my cars are brought in for service at Land Rover Jaguar in Sudbury, I never feel as though I am being taken for an expensive ride. Bobby is up front snd tells me what the cost will be. He keeps me updated quite often. Bobby is the best service advisor I ever dealt with! More
by Rose
Employees Worked With
July 15, 2021
Excellent Staff & Service !!First time Jaguar purchase Excellent Staff & Service !! First time Jaguar purchase everything was great I have owned numerous vehicles over the past years so far to date Herb Excellent Staff & Service !! First time Jaguar purchase everything was great I have owned numerous vehicles over the past years so far to date Herb Chambers Sudbury has treated me the best ! More
by Budd
Employees Worked With
Jorge Rivera
