Jaguar Sudbury Certified Pre-Owned & Service

I did like my salesmen he was great made the process very easy. I asked about a scratch on the car. I was told they would fix it. But that didn't happen. I'm a little frustrated brought it to my auto body gu easy. I asked about a scratch on the car. I was told they would fix it. But that didn't happen. I'm a little frustrated brought it to my auto body guy same day I picked it up $1500.00 to fix it. I will say other than this I'm very pleased with car and price an experience. Update to my original review today 03/10/2022 I was told to reach out to Mike Knox General Manager I did reach out to him 2 weeks ago still hasn't returned my phone call. Very unprofessional if you say you are going to fix it then honor your word and fix it. I guess once the deal is done they don't care about the customer. More

Great service. I had no problems getting an appointment. My service advisor was Ryan and he was great he kept me informed of progress of the repair and was very nic I had no problems getting an appointment. My service advisor was Ryan and he was great he kept me informed of progress of the repair and was very nice to deal with. I highly recommend this dealership More

Amr, our salesperson and his manager, Lawrence made this purchase completely effortless! Cannot say thank you both enough as we typically hate buying cars! purchase completely effortless! Cannot say thank you both enough as we typically hate buying cars! More

They take great efforts to try to address all of your needs and repairs, including when further repairs are required. needs and repairs, including when further repairs are required. More

Went over and above to accommodate what I thought was a dead battery (was a software issue) ahead of a major snow storm. dead battery (was a software issue) ahead of a major snow storm. More

As all dealerships are, herb chambers Jaguar is short handed. This made the wait for an appointment for scheduled maintenance long but they took my car in as scheduled and were friendly and solicitous a handed. This made the wait for an appointment for scheduled maintenance long but they took my car in as scheduled and were friendly and solicitous as expected - great dealership! More

Service fine but paying nearly $1000 for annual maintenance is too high, so won’t be doing that at dealership again. maintenance is too high, so won’t be doing that at dealership again. More

My service representative Ryan went the extra yard to save me significant money.. This was a very pleasant surprise and extremely helpful a Christmas time. The overall wait time estimate that he stated b save me significant money.. This was a very pleasant surprise and extremely helpful a Christmas time. The overall wait time estimate that he stated before the work started was right on target. It was a great experience. Thanks again Ryan ⁹ More

Worst dealer I have dealt with . Hard to deal with them they don’t communicate real well they don’t communicate real well More

I have been to many dealerships and have had my share of poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other Jaguar dealers. They worked with me and were patient, not pushy at all. I am pleased and would recommend anyone looking for a Jaguar or Range Rover to make that drive to Sudbury. You won’t be disappointed. More