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Jaguar South Bay

Torrance, CA

Overview
Reviews
4.8
172 Reviews
Call Dealership (310) 469-7171

3233 Pacific Coast Highway

Torrance, CA

90505

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Showing 172 reviews

July 02, 2024

The service was slow and the tech was not completely communicating with us. We had to call the tech to get updates. The car ended up staying at this dealership for 1.5 weeks. My husband made calls himse More

by Gracie O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 03, 2024 -

Jaguar South Bay responded

Hi Gracie, thank you for taking the time to leave us feedback about your experience with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (310) 469-7171. We would appreciate the chance to turn your experience around.

June 13, 2024

Jonte did a great job taking care of me and my needs. Everything was explained well, and he was friendly. More

by STEVEN.BERARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonte
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Jun 15, 2024 -

Jaguar South Bay responded

Hi Steven, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 11, 2024

Had appointment at 10AM for an oil change ,didn’t leave until 4:35PM ,horrible service , More

by Kmay58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
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Jun 13, 2024 -

Jaguar South Bay responded

Hi, we are disappointed to hear that your experience was not a positive one. If you are willing, please call our General Manager at (310) 469-7171 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 07, 2024

Joel at the service center was so kind and helpful. Made the process much easier on me and helped me arrange a loaner car. More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jun 10, 2024 -

Jaguar South Bay responded

Hello, we're happy you found our staff to be so helpful during your experience here at Jaguar South Bay. If you ever need help, just give us a call. Happy motoring!

June 07, 2024

Service Dept is too slow and is too backed up. 7 months behind on 42,000 mole service. Price seems excessive, $2100 1st oil change was a 5 month wait. Nice people, but seems to be under staffed More

by sanders901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Report | Print
Jun 12, 2024 -

Jaguar South Bay responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (310) 469-7171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 05, 2024

joel always very helpful and keeps me informed, great service, john talbot palos verdes estates More

by john talbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joel
Report | Print
Jun 07, 2024 -

Jaguar South Bay responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Jaguar South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2024

Steven always takes care of mine and my wife’s vehicles and is extremely easy to work with. More

by gattconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jun 07, 2024 -

Jaguar South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

April 21, 2024

Evan is the best, he always takes good care of me and my truck. He’s very professional and shows great care for me as a customer and makes me feel valued. More

by Sharnyac Maryland Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Apr 23, 2024 -

Jaguar South Bay responded

Hi, thanks for your praise and kind comments about Evan. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2024

I have purchased two cars from Auto Nation and will likely purchase all my future cars from them. More

by micah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Litzie and I think Dave in finance..
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Mar 09, 2024 -

Jaguar South Bay responded

Hello, we are so happy to read such a great review about Jaguar South Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 29, 2024

Evan is my advisor and does a great job helping to navigate the nice to have verses have to have. He also does his best to help navigate the loaner car situation. Nate is also a great additional res More

by christine brenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
evan, nate
Report | Print
Mar 03, 2024 -

Jaguar South Bay responded

Hi Christine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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