Jaguar Sarasota

I've been a customer at this dealership for over 20 years and Jaguars for over 25 years. I've always found the service advisors and technicians to be excellent. They are knowledgeable and trustworthy. I've and Jaguars for over 25 years. I've always found the service advisors and technicians to be excellent. They are knowledgeable and trustworthy. I've never bought a vehicle at this dealership so I cannot comment on sales. More

I love the location everybody there makes you feel welcome. Satisfied with my service and advisor. welcome. Satisfied with my service and advisor. More

I drove three hours to this dealership the buy a car I thought I was getting for a really good deal for my mom who was in need of a vehicle. It was a 2022 Chrysler Pacifica with only 56k miles on it and t thought I was getting for a really good deal for my mom who was in need of a vehicle. It was a 2022 Chrysler Pacifica with only 56k miles on it and the price was $20k!!!! The car itself was wonderful but the person who I went to to go through the financing with ended up being a devil in disguise. Not only did he run my credit credit before I even said I was ready he ran my credit for a $32k loan before I even got to his office! He added all these extra things such as extended warranty, pre-paid maintenance, and gap insurance. Now here’s my thing, when he told me I was “ already approved” and he already put on the extended warranty and prepaid maintenance my mom had originally told him no, but he said the extended warranty was bumper to bumper and covered everything that wasn’t a “wear item” so things like the battery, brakes, etc; but if something mechanically went wrong with my car I’d be covered. And as for the pre-paid maintenance I could go to any dealership nearby and I’d be able to get an oil change and tire rotation. Not only did I find out that the pre-paid maintenance was only for Morgan auto groups (which aren’t anywhere near my house). But also! The extended warranty didn’t cover anything mechanical but only the “tech” in my car like the screen (I can drive a car with a messed up screen I can’t drive a car with a messed up engine!). Now he did say that these are things I can rid of later on. But the issue is he ran my credit with all these things added on before even going through me and in order to get rid of these things and lower my monthly payment I’d had to refinance (which effects my credit score). And on top of that he knew that if I told him to remove it he’d had to run my credit again, giving me TWO hard inquiries instead of one for the same car. This guy is a crook and I’m never buying a car here again no matter the deal and I advise you no matter how good the deal is not to buy a car here either if you want to protect your credit. The sad part is I wasn’t even against the extended warranty cause I like the idea of my powertrain being covered while I’m paying the car every month. But him not running it with me and turning a $20k car into a $32k before I even walk into his office is very telling to what he’s done to other people. More

Tyler and the service staff are amazing, they communicate well. Thank you again to the entire service team well. Thank you again to the entire service team More

Great experience with the service center. Timely appointment and kept me in the loop. Didn't try to upsell me. Timely appointment and kept me in the loop. Didn't try to upsell me. More

Tyler went above and beyond, returned all my calls and concerns on time. When I purchase another Jag it will only be if he is my Advisor. concerns on time. When I purchase another Jag it will only be if he is my Advisor. More

Everything from sales to finance was perfect. The only issue was Sirius XM for 39 days seemed pretty petty for an 80,000 vehicle. I bought a Ford and it was free for 2 years. I have only had the The only issue was Sirius XM for 39 days seemed pretty petty for an 80,000 vehicle. I bought a Ford and it was free for 2 years. I have only had the car for a few weeks and I am getting emails to sign up. Seems pretty fast to have spend more money this quick. More

Olivia was very helpful with me and did answer all of my questions or concerns that I had before arriving at the dealership. questions or concerns that I had before arriving at the dealership. More

Joshua was cool but I didnt feel like I was buying a $70000 car, In the beginning after negotiating the purchase I was told that my credit union check was not accepted....Really! Was told it was a Morga $70000 car, In the beginning after negotiating the purchase I was told that my credit union check was not accepted....Really! Was told it was a Morgan policy, xxx is that all about you dont like money? then your finance guy (indian dude) told me to get finance through them and refi in 3 months...Really!!!! I told the sales xxxxx it was low rent to play games like that and reminded him that he worked in a premium dealer not toyota or KIA. the original sales guy sent me over to Joshua and we made the deal. It felt low rent and not worthy of a premium place. I made the sale easy, it was site unseen the car sold itself but I felt dirty after the sale was over. More

Great job, not only did they service the Defender well but also washed the car, and gave us a high end Jaguar SUV loaner ! but also washed the car, and gave us a high end Jaguar SUV loaner ! More