Jaguar Rancho Mirage

All service advisors were very courteous and knowledgeable Positive atmosphere and patient with transfer to loaner vehicle knowledgeable Positive atmosphere and patient with transfer to loaner vehicle More

Andre in the service department did a great job getting my Range Rover in for service last minute for an unexpected road trip.. I was able to get my vehicle back same day! Great service! my Range Rover in for service last minute for an unexpected road trip.. I was able to get my vehicle back same day! Great service! More

Excellent service. They went out of their way to accommodate us in an emergency while we were traveling accommodate us in an emergency while we were traveling More

Patient, took the time to diagnose the hard to solve problem and made sure it was repaired correctly. problem and made sure it was repaired correctly. More

Everyone was a professional from start to finish. Allan Hanson had us in stitches the whole time and made the process fly by. I’ll buy another car there because of him and the rest of the team Hanson had us in stitches the whole time and made the process fly by. I’ll buy another car there because of him and the rest of the team More

Service supervisor Chad very courteous and professional! Will service my auto their in the future Will service my auto their in the future More

I absolutely, one Billion percent will buy my next Range Rover here. After a few less than satisfying trips. There is a new sheriff/SERVICE MANAGER and team in play. Well done everyone! Again, my previous e Rover here. After a few less than satisfying trips. There is a new sheriff/SERVICE MANAGER and team in play. Well done everyone! Again, my previous experiences have left me more that unhappy and vowing never to shop here again for my new ride, but the change in the service department has changed my mind and with my current lease expiring in about six months, I’ll need something new. See you soon. 😄. More

I had a negative experience at this dealership with dishonest sales tactics while trying to buy a used F-type. What happened: We agreed on the price of the car, the delivery was coordinated, and jus dishonest sales tactics while trying to buy a used F-type. What happened: We agreed on the price of the car, the delivery was coordinated, and just as we were finalizing financing they tried to pull a higher interest rate on me despite my 800+ credit score and high income ($200k+). I knew I qualified for the 0.9% and 1.9% Jaguar promotional interest rates but dealers get paid a profit for getting customers to agree to a higher interest rate (Google "finance reserve" or "dealer reserve") so they tried to convince me the higher rate was the best rate I could qualify for and that they get 'nothing' from offering a higher interest rate. When I hinted I was going to walk away from the deal, I got a call from the sales manager that the 0.9% and 1.9% interest rates magically reappeared. As someone who was trying to coordinate buying a luxury sports car sight unseen to be shipped to Northern California, I was putting a lot of trust in this dealership, but this made me seriously question their integrity and made me extremely uncomfortable so I ended up cancelling the deal. I'm a very easy customer: to-the-point, serious on purchasing, and willing to let dealers make a profit as long as they're transparent with their methods. Ultimately, it's not about the extra $40-$50 per month in the monthly payment they tried to squeeze from me which I could easily afford-- it's about integrity-- and the last minute stunt was a huge stumble at the finish line of what could've been an easy sale for Jaguar Rancho Mirage. The result: I have 2 hard credit inquiries on my credit report that negatively affect my credit score and no car to show for it. I don't recommend this dealership. More

Took my car to the dealership for engine light on dealer kept car for 2 weeks I was charged for services engine light still on kept car for 2 weeks I was charged for services engine light still on More

Quick and easy sale. Car had been separated and waiting for us to test drive. Gordon was easy to work with and answered all our questions. for us to test drive. Gordon was easy to work with and answered all our questions. More