Jaguar Rancho Mirage
Rancho Mirage, CA
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Miserable experience no one would return calls to me. It was the first and last time. Also it’s not the fifties stop erasing me for my husbands identity -right down to survey It was the first and last time. Also it’s not the fifties stop erasing me for my husbands identity -right down to survey More
Had a Recall notification and called Duncan in Indigo Range Rover Service and he accommodated my timing needs perfectly and in fact during the repairs had other recall work done that I was unaware of. T Range Rover Service and he accommodated my timing needs perfectly and in fact during the repairs had other recall work done that I was unaware of. Totally pleasant experience and positive attitudes were very friendly, informative and efficient. Wouldn’t go anywhere else. More
It was great that Land Rover of Rancho Mirage was able to fix my 2018 Discovery full size issue. I will be planning to take my wife’s car to have it serves from now on. My service manager Samuel Zuniga, was fix my 2018 Discovery full size issue. I will be planning to take my wife’s car to have it serves from now on. My service manager Samuel Zuniga, was very polite and was there to help. I thank him very much, with service managers like him, issues are solved. He kept coming forward and giving me updates, which I like so much, because it shows you that they really care for you and your vehicle. I have another Vehicle from a different dealership and I tell you they don’t act like Rancho Mirage service managers. I try to stay away from them. One way the service at Land Rover of Ranch Mirage is excellent, they want to wash my vehicle, I ask them not since I was in a rush to head home, and I thank them very much for it. I tried other Land Rover dealerships, but they didn’t have the earlier appointment, they want me to wait a while before appointment, this tell me they really don’t care, all they want is to sell cars, which makes you thing to stay away from them. My future and next vehicle will be purchased at Rancho Mirage. On the first day of service, some item were not available so the had to order and would arrive the following day, they offer me a rental for me to drive home, since I live 2 hours away. They rental made my drive excellent, I also thank them for the rental. While at rancho Mirage selles person came up to me and offer some assistance and if I had some questions on the models of cars that were available, I had Allan Hanson, David Fleig and Cesar Perez approach and they well informed on my questions I ask. I wish all selles persons were like them to answer all my questions. I appreciate Land Rover of Rancho Mirage Management for having such a good knowledgeable personal to help me solve my issues. Very knowledgeable people are hard to fine these days and I thank them for being very helpful. Thank you More
Wow! Wonderful service! Everyone at the dealership was so customer focused focused. My purchasing experience was great. Wonderful service! Everyone at the dealership was so customer focused focused. My purchasing experience was great. More
I love my Land Rover but never had a good experience with service. This visit was for a recall - and was told when they had the parts & when to schedule an appointment. Got a LYFT ride home but they called m service. This visit was for a recall - and was told when they had the parts & when to schedule an appointment. Got a LYFT ride home but they called mid afternoon to tell me they didn’t have the parts & would need to keep the vehicle overnight. Called at 12:30 the next day to say work had been completed & as soon as it was washed they’d call & send a LYFT ride to pick it up. They called at 3:20 & I picked it up at 4:10 pm - 2 full days !! More
Our Jaguar has been in this service shop since April 4, 2022. Today is May 25, 2022. It only needs a fuel pump. REALLY???? What have they done to my car? Not happy at all at this point. 2022. Today is May 25, 2022. It only needs a fuel pump. REALLY???? What have they done to my car? Not happy at all at this point. More
First time there, service was great, great communication with Andres, explained details of service and always made sure I was happy. Will return. with Andres, explained details of service and always made sure I was happy. Will return. More